City of Doral Customer Service Survey (Parks & Recreation Dept)

The City of Doral is committed to providing you the best customer service possible during each and every interaction. Please feel free to provide honest feedback about your experience with the member(s) of our team, but please provide your responses in terms of customer service and not based on whether you were issued a violation notice and/or whether you agree with the issuance of said notice and/or whether you were issued a permit and/or not. At the City of Doral, we are always looking to improve the manner in which we serve you!

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* 1. What member(s) of our team have you interacted with?

Park Manager

Maintenance Staff

Event Staff

Sports Coordinator

Recreation Programs Coordinator

Administrative/Office Staff

Other (please specify)

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* 2. Which Doral park/facility did you visit?

Cultural Arts Center

Doral Meadow Park

Morgan Levy Park

Veterans Park

Doral Legacy Park

Doral Glades Park

Downtown Doral Park

Trails & Tails Park

MAU Park

White Course Park

Administrative Office

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* 3. What was your reason for the interaction?

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* 4. On a scale of 1 – 10, how knowledgeable was the Parks & Recreation team member when providing you with information?

Not at all (1)

Somewhat

Very (10)

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* 5. On a scale of 1 – 10, how respectful and courteous was the Parks & Recreation team member when speaking with you?

Not at all (1)

Somewhat

Very (10)

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* 6. On a scale of 1 – 10, how responsiveness was the Parks & Recreation team member if you attempted to contact, either by email or telephone?

Not at all (1)

Somewhat

Very (10)

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* 7. On a scale of 1 – 10, how satisfied are you with the cleanliness and safety of the parks and recreational areas maintained by the Doral Parks and Recreation Department?

Not at all (1)

Somewhat

Very (10)

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* 8. On a scale of 1 – 10, how would you rate the cleanliness of the restrooms in our parks/facilities?

Not at all (1)

Somewhat

Very (10)

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* 9. On a scale of 1 – 10, how satisfied are you overall with your overall interaction with the Parks & Recreation?

Not at all (1)

Somewhat

Very (10)

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* 10. Do you have any recommendations on how we can improve our customer service for you and our residents/businesses in the future?

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* 11. Which best describes you?

Doral Resident

Doral Business Owner

Visitor

Commuter

Contractor/Consultant/Design Professional

Other (please specify)