Advocacy for Disability Annual Survey

Survey 2019

Thank you for your interest in completing this survey, it should only take you a few minutes. We would really value your honest feedback about the service that we provide to people with disability across South Australia.

Question Title

* 1. What is your relationship to Advocacy for Disability Access and Inclusion (ADAI)?

Client of ADAI, Living with a Disability

Client of ADAI, Family Member or Parent of a Person Living with a Disability

Interested Person Living with Disability

Interested Family Member or Parent of a Person Living with a Disability

Professional who has referred clients to ADAI

Professional who has dealt with ADAI when ADAI has supported an individual or a family

Interested professional who has not yet had contact with ADAI

Other (please specify)

Question Title

* 2. What is your understanding of what advocacy services do? (Please select all that you think apply)

Provide long term, general support

Work with people to help find a positive pathway forward

Provide legal advice and legal services

Stand alongside of clients when they are dealing with professionals and agencies

Act as an ally

Help with specific issues

Help people speak up for themselves

Make big decisions for people when they can't make them themselves

Take direction from their clients

Charge a lot of money

Other (please specify)

Question Title

* 3. If you have had direct contact with ADAI in the last 12 months, how would you rate the quality of the service and your satisfaction with it?

Extremely unsatisfactory

Unsatisfactory

Satisfactory

Good

Excellent

Extremely unsatisfactory

Unsatisfactory

Satisfactory

Good

Excellent

Please comment

Question Title

* 4. What improvements do you think ADAI could make, so its service is more useful, effective or responsive?

Question Title

* 5. How easy was it to find out about the services that ADAI provides?

Very difficult to find and contact

Fairly difficult to find and contact

Not particularly difficult

Fairly easy to find and contact

Very easy to find and contact

Very difficult to find and contact

Fairly difficult to find and contact

Not particularly difficult

Fairly easy to find and contact

Very easy to find and contact

What made it easy or difficult in your opinion?

Question Title

* 6. What would you say are the key concerns for individuals and families who require advocacy support?

	Current - at the present time	New or Emerging in the near future
Effective learning supports and adjustments at school	Effective learning supports and adjustments at school Current - at the present time	Effective learning supports and adjustments at school New or Emerging in the near future
Bullying and related issues at school	Bullying and related issues at school Current - at the present time	Bullying and related issues at school New or Emerging in the near future
Guardianship & Administration concerns	Guardianship & Administration concerns Current - at the present time	Guardianship & Administration concerns New or Emerging in the near future
Workplace Discrimination or Bullying	Workplace Discrimination or Bullying Current - at the present time	Workplace Discrimination or Bullying New or Emerging in the near future
Obtaining a favourable NDIS Plan	Obtaining a favourable NDIS Plan Current - at the present time	Obtaining a favourable NDIS Plan New or Emerging in the near future
Support Coordination	Support Coordination Current - at the present time	Support Coordination New or Emerging in the near future
Finding the right professionals	Finding the right professionals Current - at the present time	Finding the right professionals New or Emerging in the near future
Accommodation	Accommodation Current - at the present time	Accommodation New or Emerging in the near future
Changing over to the NDIS	Changing over to the NDIS Current - at the present time	Changing over to the NDIS New or Emerging in the near future
Centrelink and income support	Centrelink and income support Current - at the present time	Centrelink and income support New or Emerging in the near future
Education and Training	Education and Training Current - at the present time	Education and Training New or Emerging in the near future
Career preparation and post-school options	Career preparation and post-school options Current - at the present time	Career preparation and post-school options New or Emerging in the near future
Workplace placements and supports	Workplace placements and supports Current - at the present time	Workplace placements and supports New or Emerging in the near future
NDIS reviews and appeals	NDIS reviews and appeals Current - at the present time	NDIS reviews and appeals New or Emerging in the near future

Other (please specify)

Question Title

* 7. If you needed to make a complaint about ADAI how confident are you that your complaint would be respectfully listened to and dealt with?

Not confident at all

Somewhat confident

Not sure

Confident

Very confident

Not confident at all

Somewhat confident

Not sure

Confident

Very confident

Question Title

* 1. What is your relationship to Advocacy for Disability Access and Inclusion (ADAI)?

Question Title

* 2. What is your understanding of what advocacy services do? (Please select all that you think apply)

Question Title

* 3. If you have had direct contact with ADAI in the last 12 months, how would you rate the quality of the service and your satisfaction with it?

Question Title

* 4. What improvements do you think ADAI could make, so its service is more useful, effective or responsive?

Question Title

* 5. How easy was it to find out about the services that ADAI provides?

Question Title

* 6. What would you say are the key concerns for individuals and families who require advocacy support?

Question Title

* 7. If you needed to make a complaint about ADAI how confident are you that your complaint would be respectfully listened to and dealt with?

Question Title

* 8. Thank you for your time. If there is any other feedback you would like to offer, please feel free to make a comment below.