Legal Aid Online feedback form

Thank you for taking the time to give us your feedback on the Legal Aid Online system and your experience of using it. Your responses help us to identify areas for development and are greatly valued.

Any personal information which you supply will be stored confidentially, and will only be used to respond to you in relation to your feedback.

All questions which are preceeded with an asterisk icon (*) are mandatory, and must be completed.

We will communicate any agreed further developments and enhancements to the Legal Aid Online system in future e-newsletters.

NB: This form is specifically for feedback on legal aid online – if you wish to provide feedback on other issues relating to the Board, please email general@slab.org.uk.

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* 1. What is the name of your firm?

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* 2. What is your firm's legal aid code?

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* 3. Please provide your contact details:

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* 4. Which area of the online system does your feedback refer to? (Select as many options as appropriate).

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* 5. If your feedback is in response to a specific case, please supply the Legal Aid Reference Number:

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* 6. If your feedback is in response to a specific case, please supply the applicant's name:

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* 7. Please use this space to provide your feedback on the online system.

Please be as detailed as possible including the account type, and citing specific examples where possible.

NB: Up to 2,000 characters can be inserted in this text box.

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* 8. Do you have any suggestions on how we could improve the online system?

NB: Up to 2,000 characters can be inserted in this text box.

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* 9. Finally, how would you like us to respond to your feedback?

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