The purpose of this survey is to identify barriers to accessing Children’s HCBS. Care managers should use this survey to report issues to the State – this survey does NOT need to be completed for all Children’s HCBS referrals, only when referrals are not successful. Reporting these access issues will help the State identify systemic issues and where additional supports may be needed.
Care managers should complete the survey in real time, one for each provider that has a waitlist and/or other access issue. Care managers may indicate if there are access issues with more than one service and/or for more than one referral but should complete a separate survey for each provider incident.
Care managers should complete the survey in real time, one for each provider that has a waitlist and/or other access issue. Care managers may indicate if there are access issues with more than one service and/or for more than one referral but should complete a separate survey for each provider incident.