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Environmental & Neighborhood Services Department

Commercial Trash and Recycling Service Survey

The City of Sugar Land is conducting a trash and recycling survey of commercial properties and needs your input. The City will present the results from this survey to the Solid Waste Task Force, who will develop recommendations for the future of solid waste and recycling in Sugar Land. Thank you in advance for taking the time to share information about your trash and recycling services.
TRASH SERVICES
1.How satisfied are you with the commercial trash collection services provided by Republic Services?
2.Is your trash collected on a consistent basis as defined by your service contract? 
3.If your trash collection was delayed or not provided, did you receive an email or phone notification from Republic Services?
CUSTOMER SERVICE
4.How satisfied are you with the customer service provided by Republic Services for trash collection?
5.Have you contacted Republic Services Customer Service in regards to your trash service? If so, how satisfied are you with the customer service provided by Republic Services?
6.What method do you use to contact Republic Services?
RECYCLE SERVICES
7.Do you participate in commercial recycling collection services?
8.What provider do you use for commercial recycling collection services?
9.How satisfied are you with the commercial recycling collection services?
10.If you do not recycle, what prevents you from participating in commercial recycling collection services?
11.If the City offered a recognition or incentive program for businesses who recycle, would it encourage you to implement a commercial recycling program? 
12.Do you offer recycling services to the public?
13.If you offer recycling services to the public, what items do you accept? 
14.Do you have any comments or suggestions for how the City of Sugar Land can assist you with trash or recycling service?