2025 Education Survey

Education Survey for 2025 Curriculum

This survey will help the Austin Apartment Association develop our Education Seminars for Onsite Professionals, Owners, and Products & Services Members.
Please rate the following, so that we know what type of education we can provide to you!
Contact the Education Department at education@austinaptassoc.com/ Director of Education at tatiana@austinaptassoc.com

Question Title

* 1. Fair Housing & Legal Implications

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this (Not Applicable)
Knowing Federal & Austin protected classes	Knowing Federal & Austin protected classes I REALLY need to learn more about this	Knowing Federal & Austin protected classes Sometimes I ask for help on this	Knowing Federal & Austin protected classes I'm totally AWESOME at this!!	Knowing Federal & Austin protected classes I don't do this (Not Applicable)
Understanding legal implications of fair housing & social media	Understanding legal implications of fair housing & social media I REALLY need to learn more about this	Understanding legal implications of fair housing & social media Sometimes I ask for help on this	Understanding legal implications of fair housing & social media I'm totally AWESOME at this!!	Understanding legal implications of fair housing & social media I don't do this (Not Applicable)
Understanding how fair housing affects the leasing process	Understanding how fair housing affects the leasing process I REALLY need to learn more about this	Understanding how fair housing affects the leasing process Sometimes I ask for help on this	Understanding how fair housing affects the leasing process I'm totally AWESOME at this!!	Understanding how fair housing affects the leasing process I don't do this (Not Applicable)
Explaining the TAA lease terms to potential & current residents	Explaining the TAA lease terms to potential & current residents I REALLY need to learn more about this	Explaining the TAA lease terms to potential & current residents Sometimes I ask for help on this	Explaining the TAA lease terms to potential & current residents I'm totally AWESOME at this!!	Explaining the TAA lease terms to potential & current residents I don't do this (Not Applicable)
Knowing the Eviction process from beginning to end	Knowing the Eviction process from beginning to end I REALLY need to learn more about this	Knowing the Eviction process from beginning to end Sometimes I ask for help on this	Knowing the Eviction process from beginning to end I'm totally AWESOME at this!!	Knowing the Eviction process from beginning to end I don't do this (Not Applicable)

Question Title

* 2. Leasing Operations & Process

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Handling Section 8 telephone calls	Handling Section 8 telephone calls I REALLY need to learn more about this	Handling Section 8 telephone calls Sometimes I ask for help on this	Handling Section 8 telephone calls I'm totally AWESOME at this!!	Handling Section 8 telephone calls I don't do this! (Not Applicable)
Overcoming objections	Overcoming objections I REALLY need to learn more about this	Overcoming objections Sometimes I ask for help on this	Overcoming objections I'm totally AWESOME at this!!	Overcoming objections I don't do this! (Not Applicable)
Helping and handling unhappy resident calls	Helping and handling unhappy resident calls I REALLY need to learn more about this	Helping and handling unhappy resident calls Sometimes I ask for help on this	Helping and handling unhappy resident calls I'm totally AWESOME at this!!	Helping and handling unhappy resident calls I don't do this! (Not Applicable)
Closing and securing potential residents	Closing and securing potential residents I REALLY need to learn more about this	Closing and securing potential residents Sometimes I ask for help on this	Closing and securing potential residents I'm totally AWESOME at this!!	Closing and securing potential residents I don't do this! (Not Applicable)
Writing maintenance work orders	Writing maintenance work orders I REALLY need to learn more about this	Writing maintenance work orders Sometimes I ask for help on this	Writing maintenance work orders I'm totally AWESOME at this!!	Writing maintenance work orders I don't do this! (Not Applicable)

Question Title

* 3. Resident Management

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Resolving conflicts between residents	Resolving conflicts between residents I REALLY need to learn more about this	Resolving conflicts between residents Sometimes I ask for help on this	Resolving conflicts between residents I'm totally AWESOME at this!!	Resolving conflicts between residents I don't do this! (Not Applicable)
Developing policies and procedures for residents	Developing policies and procedures for residents I REALLY need to learn more about this	Developing policies and procedures for residents Sometimes I ask for help on this	Developing policies and procedures for residents I'm totally AWESOME at this!!	Developing policies and procedures for residents I don't do this! (Not Applicable)
Retaining my residents	Retaining my residents I REALLY need to learn more about this	Retaining my residents Sometimes I ask for help on this	Retaining my residents I'm totally AWESOME at this!!	Retaining my residents I don't do this! (Not Applicable)

Question Title

* 4. Financial

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Collecting rent or other fees	Collecting rent or other fees I REALLY need to learn more about this	Collecting rent or other fees Sometimes I ask for help on this	Collecting rent or other fees I'm totally AWESOME at this!!	Collecting rent or other fees I don't do this! (Not Applicable)
Creating & understanding my annual budget	Creating & understanding my annual budget I REALLY need to learn more about this	Creating & understanding my annual budget Sometimes I ask for help on this	Creating & understanding my annual budget I'm totally AWESOME at this!!	Creating & understanding my annual budget I don't do this! (Not Applicable)
Cutting back on concessions	Cutting back on concessions I REALLY need to learn more about this	Cutting back on concessions Sometimes I ask for help on this	Cutting back on concessions I'm totally AWESOME at this!!	Cutting back on concessions I don't do this! (Not Applicable)
Writing variance reports	Writing variance reports I REALLY need to learn more about this	Writing variance reports Sometimes I ask for help on this	Writing variance reports I'm totally AWESOME at this!!	Writing variance reports I don't do this! (Not Applicable)
Decreasing expenses and vacancy loss	Decreasing expenses and vacancy loss I REALLY need to learn more about this	Decreasing expenses and vacancy loss Sometimes I ask for help on this	Decreasing expenses and vacancy loss I'm totally AWESOME at this!!	Decreasing expenses and vacancy loss I don't do this! (Not Applicable)

Question Title

* 5. Property Maintenance

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Understanding of how much time it takes to fix various things in an apartment	Understanding of how much time it takes to fix various things in an apartment I REALLY need to learn more about this	Understanding of how much time it takes to fix various things in an apartment Sometimes I ask for help on this	Understanding of how much time it takes to fix various things in an apartment I'm totally AWESOME at this!!	Understanding of how much time it takes to fix various things in an apartment I don't do this! (Not Applicable)
Working with lead maintenance on budgeting for maintenance supplies	Working with lead maintenance on budgeting for maintenance supplies I REALLY need to learn more about this	Working with lead maintenance on budgeting for maintenance supplies Sometimes I ask for help on this	Working with lead maintenance on budgeting for maintenance supplies I'm totally AWESOME at this!!	Working with lead maintenance on budgeting for maintenance supplies I don't do this! (Not Applicable)
Communicating with my maintenance team	Communicating with my maintenance team I REALLY need to learn more about this	Communicating with my maintenance team Sometimes I ask for help on this	Communicating with my maintenance team I'm totally AWESOME at this!!	Communicating with my maintenance team I don't do this! (Not Applicable)

Maintenance Professionals: What do you want to learn more about??

Question Title

* 6. Human Resources & Staff Management

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Screening and interviewing new employees	Screening and interviewing new employees I REALLY need to learn more about this	Screening and interviewing new employees Sometimes I ask for help on this	Screening and interviewing new employees I'm totally AWESOME at this!!	Screening and interviewing new employees I don't do this! (Not Applicable)
Retaining & creating a cohesive team	Retaining & creating a cohesive team I REALLY need to learn more about this	Retaining & creating a cohesive team Sometimes I ask for help on this	Retaining & creating a cohesive team I'm totally AWESOME at this!!	Retaining & creating a cohesive team I don't do this! (Not Applicable)
Working with workers comp and legal implications of getting injured on the job	Working with workers comp and legal implications of getting injured on the job I REALLY need to learn more about this	Working with workers comp and legal implications of getting injured on the job Sometimes I ask for help on this	Working with workers comp and legal implications of getting injured on the job I'm totally AWESOME at this!!	Working with workers comp and legal implications of getting injured on the job I don't do this! (Not Applicable)
Transitioning into a new or promoted position	Transitioning into a new or promoted position I REALLY need to learn more about this	Transitioning into a new or promoted position Sometimes I ask for help on this	Transitioning into a new or promoted position I'm totally AWESOME at this!!	Transitioning into a new or promoted position I don't do this! (Not Applicable)

Question Title

* 7. Risk Management

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Handling the media	Handling the media I REALLY need to learn more about this	Handling the media Sometimes I ask for help on this	Handling the media I'm totally AWESOME at this!!	Handling the media I don't do this! (Not Applicable)
Creating a comprehensive risk management plan	Creating a comprehensive risk management plan I REALLY need to learn more about this	Creating a comprehensive risk management plan Sometimes I ask for help on this	Creating a comprehensive risk management plan I'm totally AWESOME at this!!	Creating a comprehensive risk management plan I don't do this! (Not Applicable)
Understanding what to do in an emergency	Understanding what to do in an emergency I REALLY need to learn more about this	Understanding what to do in an emergency Sometimes I ask for help on this	Understanding what to do in an emergency I'm totally AWESOME at this!!	Understanding what to do in an emergency I don't do this! (Not Applicable)

Question Title

* 8. Marketing & Promotions

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Branding my property	Branding my property I REALLY need to learn more about this	Branding my property Sometimes I ask for help on this	Branding my property I'm totally AWESOME at this!!	Branding my property I don't do this! (Not Applicable)
Putting on SUCCESSFUL resident events	Putting on SUCCESSFUL resident events I REALLY need to learn more about this	Putting on SUCCESSFUL resident events Sometimes I ask for help on this	Putting on SUCCESSFUL resident events I'm totally AWESOME at this!!	Putting on SUCCESSFUL resident events I don't do this! (Not Applicable)
Maximizing my property's social media presence	Maximizing my property's social media presence I REALLY need to learn more about this	Maximizing my property's social media presence Sometimes I ask for help on this	Maximizing my property's social media presence I'm totally AWESOME at this!!	Maximizing my property's social media presence I don't do this! (Not Applicable)
Tracking marketing with ROI	Tracking marketing with ROI I REALLY need to learn more about this	Tracking marketing with ROI Sometimes I ask for help on this	Tracking marketing with ROI I'm totally AWESOME at this!!	Tracking marketing with ROI I don't do this! (Not Applicable)
Understanding & implementing market trends & demographics into a master marketing plan	Understanding & implementing market trends & demographics into a master marketing plan I REALLY need to learn more about this	Understanding & implementing market trends & demographics into a master marketing plan Sometimes I ask for help on this	Understanding & implementing market trends & demographics into a master marketing plan I'm totally AWESOME at this!!	Understanding & implementing market trends & demographics into a master marketing plan I don't do this! (Not Applicable)

Question Title

* 9. Professional Development

	I REALLY need to learn more about this	Sometimes I ask for help on this	I'm totally AWESOME at this!!	I don't do this! (Not Applicable)
Microsoft Excel	Microsoft Excel I REALLY need to learn more about this	Microsoft Excel Sometimes I ask for help on this	Microsoft Excel I'm totally AWESOME at this!!	Microsoft Excel I don't do this! (Not Applicable)
Microsoft Word	Microsoft Word I REALLY need to learn more about this	Microsoft Word Sometimes I ask for help on this	Microsoft Word I'm totally AWESOME at this!!	Microsoft Word I don't do this! (Not Applicable)
Writing emails to potential & current residents	Writing emails to potential & current residents I REALLY need to learn more about this	Writing emails to potential & current residents Sometimes I ask for help on this	Writing emails to potential & current residents I'm totally AWESOME at this!!	Writing emails to potential & current residents I don't do this! (Not Applicable)
Writing/posting articles or links to Facebook or property website	Writing/posting articles or links to Facebook or property website I REALLY need to learn more about this	Writing/posting articles or links to Facebook or property website Sometimes I ask for help on this	Writing/posting articles or links to Facebook or property website I'm totally AWESOME at this!!	Writing/posting articles or links to Facebook or property website I don't do this! (Not Applicable)
Managing my time	Managing my time I REALLY need to learn more about this	Managing my time Sometimes I ask for help on this	Managing my time I'm totally AWESOME at this!!	Managing my time I don't do this! (Not Applicable)
Organizing my office, email, etc	Organizing my office, email, etc I REALLY need to learn more about this	Organizing my office, email, etc Sometimes I ask for help on this	Organizing my office, email, etc I'm totally AWESOME at this!!	Organizing my office, email, etc I don't do this! (Not Applicable)
Using yield management software	Using yield management software I REALLY need to learn more about this	Using yield management software Sometimes I ask for help on this	Using yield management software I'm totally AWESOME at this!!	Using yield management software I don't do this! (Not Applicable)
How my job relates to the property's budget	How my job relates to the property's budget I REALLY need to learn more about this	How my job relates to the property's budget Sometimes I ask for help on this	How my job relates to the property's budget I'm totally AWESOME at this!!	How my job relates to the property's budget I don't do this! (Not Applicable)
Tracking leads	Tracking leads I REALLY need to learn more about this	Tracking leads Sometimes I ask for help on this	Tracking leads I'm totally AWESOME at this!!	Tracking leads I don't do this! (Not Applicable)
Writing an owner's report	Writing an owner's report I REALLY need to learn more about this	Writing an owner's report Sometimes I ask for help on this	Writing an owner's report I'm totally AWESOME at this!!	Writing an owner's report I don't do this! (Not Applicable)
Training & teaching my staff	Training & teaching my staff I REALLY need to learn more about this	Training & teaching my staff Sometimes I ask for help on this	Training & teaching my staff I'm totally AWESOME at this!!	Training & teaching my staff I don't do this! (Not Applicable)
Utilizing technology to communicate with my team members	Utilizing technology to communicate with my team members I REALLY need to learn more about this	Utilizing technology to communicate with my team members Sometimes I ask for help on this	Utilizing technology to communicate with my team members I'm totally AWESOME at this!!	Utilizing technology to communicate with my team members I don't do this! (Not Applicable)

Question Title

* 1. Fair Housing & Legal Implications

Question Title

* 2. Leasing Operations & Process

Question Title

* 3. Resident Management

Question Title

* 4. Financial

Question Title

* 5. Property Maintenance

Question Title

* 6. Human Resources & Staff Management

Question Title

* 7. Risk Management

Question Title

* 8. Marketing & Promotions

Question Title

* 9. Professional Development

Question Title

* 10. List any duties in your job that you need help with or learn how to do better...