City of Janesville: Recreation Programs, Services, & Facilities Satisfaction Survey

Recreation Programs, Services & Facilities Satisfaction Survey

Please take the time to complete this short survey to help us better serve the citizens of Janesville to ensure we are meeting the varied leisure and recreational needs of the community. Your input will assist the Recreation Division in future program, service and facility planning and improvements. Please review our programs and facilities in our Spring/Summer Guide prior to taking survey. This survey is for residents of the City of Janesville only.

Question Title

* 1. Including yourself, how many people live in your household?

6 or more

Question Title

* 2. Including yourself, please indicate how many people in your household are?

	1	2	3	4	5
under age 5	under age 5 1	under age 5 2	under age 5 3	under age 5 4	under age 5 5
Ages 5-9	Ages 5-9 1	Ages 5-9 2	Ages 5-9 3	Ages 5-9 4	Ages 5-9 5
Ages 10-14	Ages 10-14 1	Ages 10-14 2	Ages 10-14 3	Ages 10-14 4	Ages 10-14 5
Ages 15-19	Ages 15-19 1	Ages 15-19 2	Ages 15-19 3	Ages 15-19 4	Ages 15-19 5
Ages 20-24	Ages 20-24 1	Ages 20-24 2	Ages 20-24 3	Ages 20-24 4	Ages 20-24 5
Ages 25-34	Ages 25-34 1	Ages 25-34 2	Ages 25-34 3	Ages 25-34 4	Ages 25-34 5
Ages 35-44	Ages 35-44 1	Ages 35-44 2	Ages 35-44 3	Ages 35-44 4	Ages 35-44 5
Ages 45-54	Ages 45-54 1	Ages 45-54 2	Ages 45-54 3	Ages 45-54 4	Ages 45-54 5
Ages 55-64	Ages 55-64 1	Ages 55-64 2	Ages 55-64 3	Ages 55-64 4	Ages 55-64 5
Ages 65-74	Ages 65-74 1	Ages 65-74 2	Ages 65-74 3	Ages 65-74 4	Ages 65-74 5
Ages 75+	Ages 75+ 1	Ages 75+ 2	Ages 75+ 3	Ages 75+ 4	Ages 75+ 5

Question Title

* 3. How do you hear about City of Janesville Recreation Division programs and events? Please check all that apply

City of Janesville Website

Facebook

Flyers Distributed at School

Friends and Family

Newspaper Articles or Press Releases

Parks and Recreation Program Guide

Radio

Other (please specify)

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* 4. In a typical year, how often do you participate in Recreation Division programs, events or visit facilities?

3+ Times per week

1-2 times per week

1-2 times per month

A few times a year

Never

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* 5. What is your overall satisfaction with the quality of City of Janesville recreation facilities and programs?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Don't Know

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* 6. How would you rate the overall registration, facility booking, or public event approval process?

Excellent

Good

Satisfactory

Needs Improvement

N/A

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* 7. How would you rate the helpfulness of our staff or customer service you received?

Excellent

Good

Satisfactory

Needs Improvement

N/A

Question Title

* 8. Are you or members of your household able to participate in recreation activities, programs, events, outdoor play and recreation facilities if you want to? What barriers, if any, do you or a member of your household have for participating in Recreation Division programs or visiting parks and facilities? Please check all that apply.

Lack of Time

Lack of Desired Facilities

Lack of Desired Programs

Lack of Transportation

Lack of Childcare

Lack of Desired Events

Too Expensive

Personal Health

Other (please specify)

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* 9. Which Recreation Programs, Events or Facilities are most important to you? Please indicate priority number for each, with 1 being most important to you.

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* 10. Are there any recreation programs, services or facility amenities not offered that you would like to see offered or available?

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* 11. Are there any partnership opportunities that you think the Recreation Division should explore?

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* 12. What additional or improved park amenities, play structures or recreation facilities would you like to see?

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* 13. What is your zip code?

53545

53546

53548

Other (please specify)

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* 14. What is your household income?

Under $25,000

$25,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$149,999

$150,000 or more

City of Janesville: Recreation Programs, Services, & Facilities Satisfaction Survey

Recreation Programs, Services & Facilities Satisfaction Survey

Question Title

* 1. Including yourself, how many people live in your household?

Question Title

* 2. Including yourself, please indicate how many people in your household are?

Question Title

* 3. How do you hear about City of Janesville Recreation Division programs and events? Please check all that apply

Question Title

* 4. In a typical year, how often do you participate in Recreation Division programs, events or visit facilities?

Question Title

* 5. What is your overall satisfaction with the quality of City of Janesville recreation facilities and programs?

Question Title

* 6. How would you rate the overall registration, facility booking, or public event approval process?

Question Title

* 7. How would you rate the helpfulness of our staff or customer service you received?

Question Title

Question Title

* 9. Which Recreation Programs, Events or Facilities are most important to you? Please indicate priority number for each, with 1 being most important to you.

Question Title

* 10. Are there any recreation programs, services or facility amenities not offered that you would like to see offered or available?

Question Title

* 11. Are there any partnership opportunities that you think the Recreation Division should explore?

Question Title

* 12. What additional or improved park amenities, play structures or recreation facilities would you like to see?

Question Title

* 13. What is your zip code?

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* 14. What is your household income?

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* 15. Additional Comments?