Dog Training Customer Satisfaction Survey Question Title * 1. How likely is it that you would recommend this service to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Overall, how satisfied or dissatisfied are you with the outcome of your training class? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify) Question Title * 3. Which of the following words would you use to describe our service? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Fun Informative Consistent Inconsistent Other (please specify) Question Title * 4. How well did our service meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. Did our service meet your expectations? Yes, above and beyond Yes: met high expectations No, high expectations were not met No, low expectations were not met Neutral Question Title * 6. How would you rate the overall ability and knowledge of the dog trainer? Excellent Above average Average Below average Poor Other (please specify) Question Title * 7. How responsive have we been to your questions or concerns about dog training? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Other (please specify) Question Title * 8. If you could make any changes to our service, what would those changes be? Question Title * 9. How did you hear about our training service? Petco partner In store flyer/ad Approached by/talked to trainer Petco email Facebook training page Share on Facebook Word of mouth/ referral Other (please specify) Question Title * 10. Do you have any other comments, questions, or concerns? Next