PMG COVID-19 Solution Needs Survey
1.
Which of these solutions would make the biggest impact to your business right now? (Select up to 3.)
AD or O365 - dashboards to show and portal page to manage users, groups, or other directory objects
Collaboration tools (Zoom, WebEx, etc.) - dashboards to show and portal page to manage accounts, users, and usage
Application to map user and group data between two systems (e.g. Zoom and AD, Slack and O365)
ServiceNow - dashboards to show and portal page to manage and view incidents, problems, and changes
Workday - dashboards to show and portal page to manage updates to Workday
Application for identity access management tasks and/or to reconcile user licenses
2.
Which integration with your ticketing system/service desk would provide the most immediate value? (Select one.)
Active Directory
O365
ServiceNow
Workday
Salesforce
Jira
Slack
Zoom
Other (please specify)
3.
With more resources working from home, are there particular pain points that could be alleviated with process automation? (Select all that apply.)
VPN access
Account provisioning for collaboration tools (Zoom, Skype, WebEx, GoToMeeting)
Purchase order approvals
Other (please specify)
4.
Please provide any additional information you feel would be helpful.
5.
Please provide your email address so we can follow up with you.