SPELD's Infoline Question Title * 1. How did you hear about our Infoline? Speld's website Facebook Word of mouth Flyer SPELD Vic E-News Other (please specify) Question Title * 2. How long was your wait on hold before speaking with our Infoline representative? less than 2 hours 2-8 hours 24 hours 24-36 hours more than 48 hours Question Title * 3. How well did our Infoline representative answer your question or solve your problem? Not at all Extremely well Not at all Extremely well Question Title * 4. How likely is it that you would recommend this service to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 5. What additional information would you like to see SPELD Victoria's free Infoline provide? Question Title * 6. Personal details. Please skip this question if you would like to remain anonymous Name Email Question Title * 7. Please provide your post code to help our future planning Done