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* 1. How would you rate your experience with the online BAN/Bond application using the Service Now platform?

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* 2. Did you encounter difficulties using ServiceNow?
(Please explain or enter N/A if you had no difficulties.)

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* 3. How satisfied were you with the ease of navigating our website and completing the BAN/Bond application online?

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* 4. Were you satisfied with the instructions and FAQ provided on the website?

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* 5. What other feedback would you like to share?

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