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NTAHC Care & Support Client Experience
1.
How did you find out about NTAHC Care & Support Team?
GP referral
Google
Clinic 34
Liver Clinic
Family/Friends
NSP
SWOP
Other (please specify)
2.
How easy was it to access our service? e.g making an appointment
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
3.
Did you receive the support you required from our service?
Yes
No
Please explain your answer
4.
Did we help you access and get into the other services/supports that you need?
Yes
No
Please explain your answer
5.
What type of support have you have requested from NTAHC in the past 12 months?
(tick multiple answers)
Food Assistance e.g. Woolworths vouchers, food bank
Healthcare Assistance e.g. medication, scripts
Accommodation and rental assistance
Utility bill assistance e.g. Jacana electricity, phone bill
BBV and/or Sexual Health & Wellbeing
Education/Training
Info/Advice
Referral to other services
Transport e.g. bus tickets, cab voucher
Peer Support or social inclusion
Immigration and/or visa assistance
Housing support e.g. public housing
Employment assistance
Legal assistance
Alcohol and Other Drugs Support
6.
Would you attend and be involved with a peer support group? e.g. people living with BBV, people who use drugs or LGBTI community
Yes
No
Please explain your answer
7.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
How would you rate the quality of the service?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
9.
How long have you been a client at NTAHC?
This is my first visit
Less than six months
Six months to a year
1 - 2 years
3 or more years
10.
How friendly were the staff at NTAHC?
Extremely friendly
Very friendly
Somewhat friendly
Not so friendly
Not at all friendly
11.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 11 answered