How did you hear about me and why do you stay! 100% of survey complete. Question Title * 1. How did you hear about my spalon? I did an on Line Search (Google, Yelp, YP...) From an acquaintance From a friend or family member On my social media site(Facebook, Instagram...) Other (please specify) Question Title * 2. What were the main reasons you decided to come in to my spalon for the first time? The price was right. The reviews people wrote about your spalon. I was ready to try something different. I liked the fact I could earn free nail art. I know you personally and was ready to get a service. You guaranteed your work. I received a gift certificate. The type of product you use appealed to me. You were able to do the artwork I was wanting to get done. My friend/family member/acquaintance recommended you. I saw your work on-line. Other (please specify) Question Title * 3. Of the reasons you chose to come in to my spalon the first time, what was the most important factor? Question Title * 4. What keeps you coming back to my spalon for services? Different types of art offered Atmosphere Time it takes for a service Loyalty/Referral rewards Quality of work Hospitality (coffee, tea, treats) Price Continued education of tech Quantity of color choices Personality of tech Hours available Tech's knowledge of products/processes Services offered Product Extras offered (foot massager, cell chargers, ring cleaner...) Other (please specify) Question Title * 5. What is the main reason you continue to come back to my spalon for service? Question Title * 6. What reasons would cause you to discontinue service? Extras (coffee, tea, treats, foot massager, ring cleaner) were no longer offered. My income was reduced or costs for living increased. Price increase. Color choices diminished. Quality of products used diminished. Types of artwork were reduced. I decided to go natural and no longer want to wear product. Tech discontinued her training. I moved. Question Title * 7. What is your first and last name? (to be entered into drawing) Question Title * 8. What is your email address and/or text number? (to be notified if you are a survey winner) Done