How did you hear about me and why do you stay! 100% of survey complete. Question Title * 1. How did you hear about my spalon? From a friend or family member On my social media site(Facebook, Instagram...) From an acquaintance I did an on Line Search (Google, Yelp, YP...) Other (please specify) Question Title * 2. What were the main reasons you decided to come in to my spalon for the first time? You were able to do the artwork I was wanting to get done. My friend/family member/acquaintance recommended you. I was ready to try something different. You guaranteed your work. I know you personally and was ready to get a service. The price was right. I received a gift certificate. I liked the fact I could earn free nail art. The type of product you use appealed to me. I saw your work on-line. The reviews people wrote about your spalon. Other (please specify) Question Title * 3. Of the reasons you chose to come in to my spalon the first time, what was the most important factor? Question Title * 4. What keeps you coming back to my spalon for services? Extras offered (foot massager, cell chargers, ring cleaner...) Time it takes for a service Hospitality (coffee, tea, treats) Product Atmosphere Price Hours available Quantity of color choices Loyalty/Referral rewards Different types of art offered Services offered Continued education of tech Personality of tech Tech's knowledge of products/processes Quality of work Other (please specify) Question Title * 5. What is the main reason you continue to come back to my spalon for service? Question Title * 6. What reasons would cause you to discontinue service? I moved. Tech discontinued her training. My income was reduced or costs for living increased. Price increase. Extras (coffee, tea, treats, foot massager, ring cleaner) were no longer offered. Color choices diminished. Types of artwork were reduced. I decided to go natural and no longer want to wear product. Quality of products used diminished. Question Title * 7. What is your first and last name? (to be entered into drawing) Question Title * 8. What is your email address and/or text number? (to be notified if you are a survey winner) Done