The Office of Business Enterprise seeks to create pleasant experiences for all stakeholders. Your participation in this survey will greatly assist our assessment. We appreciate your provision of honest and objective feedback.

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* 1. Please indicate the dining unit that this survey applies to:

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* 2. Please select the meal period that you are assessing:

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* 3. How long did you wait in line before you were served today?

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* 4. Using a scale of 1-10, with 1 being bland and 10 being too high, please rate the overall taste (seasoning) of your meal.

1 - Bland 5 - Just right 10 - Too highly seasoned
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i We adjusted the number you entered based on the slider’s scale.

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* 5. Using a scale of 1-10, with 1 being not appealing at all and 10 being very appealing, please rate the appearance of your meal.

1 - Not appealing at all 10 - Very appealing
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i We adjusted the number you entered based on the slider’s scale.

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* 6. Using a scale of 1-10, with 1 being poor and 10 being excellent, please rate the overall quality of your meal.

1 - Poor 10 - Excellent
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 7. On a scale of 1-10, with 1 being poor and 10 being excellent, please rate the overall service that you received today:

1 - Poor 10 - Excellent
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 8. How quickly were you greeted by the server upon approaching the counter?

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* 9. How would you rate the friendliness and demeanor of the server?

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* 10. How clean and organized was the service area where you received your order?

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* 11. Did the server maintain a clean and tidy appearance?

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* 12. How quickly were you greeted by the cashier upon approaching the counter?

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* 13. How would you rate the friendliness and demeanor of the cashier?

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* 14. Did the cashier provide you with a receipt?

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* 15. Were you thanked for your patronage?

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* 16. If you were to base your willingness to return on on today's overall experience, what is the likelihood that you would return?

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* 17. Please select your stakeholder group.

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* 18. Please indicate the meal/item that you purchased below:

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* 19. Please indicate the name of the server who assisted you today.

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* 20. Please indicate the name of the cashier who assisted you today.

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* 21. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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* 22. Please add any additional comments regarding today's experience below:

T