Brownstone 2021 Community Survey

We value your feedback.

Whew, it's been a crazy year hasn't it? First, thank you for sticking with us as we made our way through the Pandemic. Your support and business helped get the Brownstone through better than most. As we begin to move back to some sort of normalcy, we wanted to get your feedback and opinions to better inform how the Brownstone emerges from our current restrictions.

Thanks again for your support and your time in completing this survey. -- The Team at Brownstone

Question Title

* 1. How often have you been to the Brownstone in the past year?

I'm a regular: More than once a week.

I scaled back because of COVID: Once or twice a month

A few times over the past year.

Did not go at all because of COVID.

I've never been to the Brownstone.

Question Title

* 2. As we all start getting vaccinated, what's the likelihood of you coming back to the bar?

I already go (and in fact, I might be there now)

Yes, I will 100% be going back to the Brownstone

Not sure / Still uneasy about going into bars

I will not be going back. The Pandemic was a game changer for me.

Question Title

* 3. About when do you think you'll return to bars?

Now / Already go.

As soon as I'm fully vaccinated.

April

May

June

In the Fall

Never / Not going back

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* 4. If there is a Harrisburg Pride celebration as usual at the end of July, will you attend?

Yes

Undecided

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* 5. If you go to Pride, will you visit the bars?

Yes

Undecided

Not attending Pride at all

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* 6. How do you think the bar performed during the Pandemic? (choose NA if you did not visit Brownstone in the last year).

	Poorly	Mixed	Ok	Good	Excellent	N/A
Following COVID guidelines and restrictions	Following COVID guidelines and restrictions Poorly	Following COVID guidelines and restrictions Mixed	Following COVID guidelines and restrictions Ok	Following COVID guidelines and restrictions Good	Following COVID guidelines and restrictions Excellent	Following COVID guidelines and restrictions N/A
Food selection	Food selection Poorly	Food selection Mixed	Food selection Ok	Food selection Good	Food selection Excellent	Food selection N/A
Service Level	Service Level Poorly	Service Level Mixed	Service Level Ok	Service Level Good	Service Level Excellent	Service Level N/A
Staff	Staff Poorly	Staff Mixed	Staff Ok	Staff Good	Staff Excellent	Staff N/A
Online Engagement (website, social media)	Online Engagement (website, social media) Poorly	Online Engagement (website, social media) Mixed	Online Engagement (website, social media) Ok	Online Engagement (website, social media) Good	Online Engagement (website, social media) Excellent	Online Engagement (website, social media) N/A
Cleanliness / Safety	Cleanliness / Safety Poorly	Cleanliness / Safety Mixed	Cleanliness / Safety Ok	Cleanliness / Safety Good	Cleanliness / Safety Excellent	Cleanliness / Safety N/A

Any other feedback on this question?

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* 7. Although we plan to keep smoking outdoors for the foreseeable future, what is your opinion of smoking at the Brownstone?

I want the Brownstone to remain nonsmoking.

Please bring indoor smoking back to the Brownstone.

I'm ambivalent on the matter.

Any other feedback on this question?

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* 8. What are your thoughts on bringing events back to the Brownstone?

Yes, I miss Brownstone events. Please bring them back.

No, the Brownstone should not host events

Undecided / Don't care

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* 9. When would you consider attending a Brownstone event?

April

May

June

July

In the Fall

Undecided

Never / Don't want events

Never / Don't feel safe at larger gatherings

Any other thoughts on this question?

Question Title

* 10. Which event types would you want back at Brownstone?

	Hell Yes!!	Yeah, I'd attend that.	Ambivalent.	Not really for me.	Hell No!!
Bears	Bears Hell Yes!!	Bears Yeah, I'd attend that.	Bears Ambivalent.	Bears Not really for me.	Bears Hell No!!
Leather	Leather Hell Yes!!	Leather Yeah, I'd attend that.	Leather Ambivalent.	Leather Not really for me.	Leather Hell No!!
Lesbians	Lesbians Hell Yes!!	Lesbians Yeah, I'd attend that.	Lesbians Ambivalent.	Lesbians Not really for me.	Lesbians Hell No!!
Trans	Trans Hell Yes!!	Trans Yeah, I'd attend that.	Trans Ambivalent.	Trans Not really for me.	Trans Hell No!!
Underwear Night	Underwear Night Hell Yes!!	Underwear Night Yeah, I'd attend that.	Underwear Night Ambivalent.	Underwear Night Not really for me.	Underwear Night Hell No!!
Drag Shows	Drag Shows Hell Yes!!	Drag Shows Yeah, I'd attend that.	Drag Shows Ambivalent.	Drag Shows Not really for me.	Drag Shows Hell No!!
Drag Emceed Events	Drag Emceed Events Hell Yes!!	Drag Emceed Events Yeah, I'd attend that.	Drag Emceed Events Ambivalent.	Drag Emceed Events Not really for me.	Drag Emceed Events Hell No!!
Jock / Sports-Themed	Jock / Sports-Themed Hell Yes!!	Jock / Sports-Themed Yeah, I'd attend that.	Jock / Sports-Themed Ambivalent.	Jock / Sports-Themed Not really for me.	Jock / Sports-Themed Hell No!!
Filthy Gay Trivia with Anita Dickson	Filthy Gay Trivia with Anita Dickson Hell Yes!!	Filthy Gay Trivia with Anita Dickson Yeah, I'd attend that.	Filthy Gay Trivia with Anita Dickson Ambivalent.	Filthy Gay Trivia with Anita Dickson Not really for me.	Filthy Gay Trivia with Anita Dickson Hell No!!
DJ nights	DJ nights Hell Yes!!	DJ nights Yeah, I'd attend that.	DJ nights Ambivalent.	DJ nights Not really for me.	DJ nights Hell No!!
3rd in the Burg / piano happy hours	3rd in the Burg / piano happy hours Hell Yes!!	3rd in the Burg / piano happy hours Yeah, I'd attend that.	3rd in the Burg / piano happy hours Ambivalent.	3rd in the Burg / piano happy hours Not really for me.	3rd in the Burg / piano happy hours Hell No!!
Movie Night	Movie Night Hell Yes!!	Movie Night Yeah, I'd attend that.	Movie Night Ambivalent.	Movie Night Not really for me.	Movie Night Hell No!!
Country Night	Country Night Hell Yes!!	Country Night Yeah, I'd attend that.	Country Night Ambivalent.	Country Night Not really for me.	Country Night Hell No!!
Pride-Related Events	Pride-Related Events Hell Yes!!	Pride-Related Events Yeah, I'd attend that.	Pride-Related Events Ambivalent.	Pride-Related Events Not really for me.	Pride-Related Events Hell No!!
Charity Events	Charity Events Hell Yes!!	Charity Events Yeah, I'd attend that.	Charity Events Ambivalent.	Charity Events Not really for me.	Charity Events Hell No!!
Chili Cook Off	Chili Cook Off Hell Yes!!	Chili Cook Off Yeah, I'd attend that.	Chili Cook Off Ambivalent.	Chili Cook Off Not really for me.	Chili Cook Off Hell No!!
Dart Tournaments	Dart Tournaments Hell Yes!!	Dart Tournaments Yeah, I'd attend that.	Dart Tournaments Ambivalent.	Dart Tournaments Not really for me.	Dart Tournaments Hell No!!

Any other events feedback or ideas?

Question Title

* 11. Brownstone has Happy Hour everyday from 6-8 pm? How would you rate our happy hour?

Excellent

Good

Not Good

Never heard about it

Don't attend happy hours

Excellent

Good

Not Good

Never heard about it

Don't attend happy hours

Any other feedback or ideas on how to improve happy hours at the Brownstone?

Question Title

* 12. With regards to seating at the Brownstone, which do you prefer?

I can't wait to get back to bar seating.

I really like sitting at the tables up front. Please keep them.

I prefer the lounge seating in the back.

I prefer the booth seating in the middle.

I prefer to stand.

I prefer sitting and drinking on the deck when the weather's right.

Don't care

Any other thoughts on seating?

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* 13. Which of the following bar services do you use? Check all that apply.

Jukebox

Gaming Machine

WiFi

ATM

Darts

None of the above

Any other feedback on Brownstone services?

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* 14. How would rate the staff at the Brownstone?

	Excellent	Good	Ok	Needs Work	Poor
Friendliness / Approachability	Friendliness / Approachability Excellent	Friendliness / Approachability Good	Friendliness / Approachability Ok	Friendliness / Approachability Needs Work	Friendliness / Approachability Poor
Speed of Service	Speed of Service Excellent	Speed of Service Good	Speed of Service Ok	Speed of Service Needs Work	Speed of Service Poor
Bar Skills / Drink Quality	Bar Skills / Drink Quality Excellent	Bar Skills / Drink Quality Good	Bar Skills / Drink Quality Ok	Bar Skills / Drink Quality Needs Work	Bar Skills / Drink Quality Poor
Creates a Great Vibe for the Bar	Creates a Great Vibe for the Bar Excellent	Creates a Great Vibe for the Bar Good	Creates a Great Vibe for the Bar Ok	Creates a Great Vibe for the Bar Needs Work	Creates a Great Vibe for the Bar Poor

Any other feedback on staff?

Question Title

* 15. Although we haven't done much promotion during the Pandemic, how would you rate Brownstone's marketing?

	Excellent	Good	Ok	Needs Work	Terrible	N/A
Social Media Presence	Social Media Presence Excellent	Social Media Presence Good	Social Media Presence Ok	Social Media Presence Needs Work	Social Media Presence Terrible	Social Media Presence N/A
Events / Programming	Events / Programming Excellent	Events / Programming Good	Events / Programming Ok	Events / Programming Needs Work	Events / Programming Terrible	Events / Programming N/A
Website (Brownstonelounge.net)	Website (Brownstonelounge.net) Excellent	Website (Brownstonelounge.net) Good	Website (Brownstonelounge.net) Ok	Website (Brownstonelounge.net) Needs Work	Website (Brownstonelounge.net) Terrible	Website (Brownstonelounge.net) N/A
Advertising	Advertising Excellent	Advertising Good	Advertising Ok	Advertising Needs Work	Advertising Terrible	Advertising N/A
Posters / In-Bar Marketing	Posters / In-Bar Marketing Excellent	Posters / In-Bar Marketing Good	Posters / In-Bar Marketing Ok	Posters / In-Bar Marketing Needs Work	Posters / In-Bar Marketing Terrible	Posters / In-Bar Marketing N/A

Any other thoughts or ideas on Brownstone marketing?

Question Title

* 16. On which social media platform would you prefer to follow the Brownstone

Facebook

Instagram

Twitter

YouTube

Messenger

Tik Tok

Snapchat

I don't use social media

Other (please specify)

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* 17. With food, we obviously we had to pivot with the Pandemic requirements. But now we want you to think of the future. What are your thoughts on food at the Brownstone?

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* 18. How would you answer the following?

	Yes	No	Not Always	Not Applicable
I always feel welcome at the Brownstone	I always feel welcome at the Brownstone Yes	I always feel welcome at the Brownstone No	I always feel welcome at the Brownstone Not Always	I always feel welcome at the Brownstone Not Applicable
I always feel safe at the Brownstone	I always feel safe at the Brownstone Yes	I always feel safe at the Brownstone No	I always feel safe at the Brownstone Not Always	I always feel safe at the Brownstone Not Applicable
I have a good time at the Brownstone	I have a good time at the Brownstone Yes	I have a good time at the Brownstone No	I have a good time at the Brownstone Not Always	I have a good time at the Brownstone Not Applicable
I can meet new people at the Brownstone	I can meet new people at the Brownstone Yes	I can meet new people at the Brownstone No	I can meet new people at the Brownstone Not Always	I can meet new people at the Brownstone Not Applicable
My friends want to join me at the Brownstone	My friends want to join me at the Brownstone Yes	My friends want to join me at the Brownstone No	My friends want to join me at the Brownstone Not Always	My friends want to join me at the Brownstone Not Applicable

Any other thoughts on your experiences at the Brownstone?

Brownstone 2021 Community Survey

We value your feedback.

Question Title

* 1. How often have you been to the Brownstone in the past year?

Question Title

* 2. As we all start getting vaccinated, what's the likelihood of you coming back to the bar?

Question Title

* 3. About when do you think you'll return to bars?

Question Title

* 4. If there is a Harrisburg Pride celebration as usual at the end of July, will you attend?

Question Title

* 5. If you go to Pride, will you visit the bars?

Question Title

* 6. How do you think the bar performed during the Pandemic? (choose NA if you did not visit Brownstone in the last year).

Question Title

* 7. Although we plan to keep smoking outdoors for the foreseeable future, what is your opinion of smoking at the Brownstone?

Question Title

* 8. What are your thoughts on bringing events back to the Brownstone?

Question Title

* 9. When would you consider attending a Brownstone event?

Question Title

* 10. Which event types would you want back at Brownstone?

Question Title

* 11. Brownstone has Happy Hour everyday from 6-8 pm? How would you rate our happy hour?

Question Title

* 12. With regards to seating at the Brownstone, which do you prefer?

Question Title

* 13. Which of the following bar services do you use? Check all that apply.

Question Title

* 14. How would rate the staff at the Brownstone?

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* 15. Although we haven't done much promotion during the Pandemic, how would you rate Brownstone's marketing?

Question Title

* 16. On which social media platform would you prefer to follow the Brownstone

Question Title

* 17. With food, we obviously we had to pivot with the Pandemic requirements. But now we want you to think of the future. What are your thoughts on food at the Brownstone?

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* 18. How would you answer the following?

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* 19. Any other improvements, suggestions or feedback for the Brownstone team?