Consumer Satisfaction Survey Short Form

Welcome! Your feedback is important.

We are dedicated to providing you with exceptional service and delivering the highest quality of care. To help improve the patient experience, we would love it if you would take a moment to complete this brief patient satisfaction survey. Your honest opinions and input will help us improve and serve you better. Thank you for participating in our survey.

Question Title

* 1. Where did you receive services?

Primary Care (1100 W 6th Avenue)

Primary Care (3535 Broadway)

Primary Care (1212 Broad Street, Griffith)

Rapid Access Center (RAC)

Transitions/New Life

Behavioral Health (1100 W 6th Avenue)

Telemedicine

Question Title

* 2. How satisfied are you with the services you received?

Extremely Dissatisfied

Dissatisfied

Somewhat Satisfied

Satisfied

Extremely Satisfied

Extremely Dissatisfied

Dissatisfied

Somewhat Satisfied

Satisfied

Extremely Satisfied

Question Title

* 3. What can we do better?

Friendly greeting and pleasant interaction.

Answering questions.

Solving problems.

Answering calls by the second ring.

Returning calls within 24-hours.

Short wait times.

Listening to patient's concerns.

Showing empathy.

Question Title

* 4. Would you recommend Edgewater Health to others?

Yes

Question Title

* 5. How did you hear about Edgewater Health?

TV Commercial

Billboard

Social Media

Radio

Friend or Family

Community Outreach

Newspaper Ad

Referral

Other (please specify)

100% of survey complete.