Research & Public Response Experience
1.
Please rate your satisfaction with the State Controller’s Research & Public Response team, based on the following statements.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The information provided was accurate.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The information provided was complete.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I am satisfied with the quality of customer service I received.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I received a response in a timely manner.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I am satisfied with the overall level of customer service.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
2.
Do you have any suggestions to help us improve our customer service?