CGS Advisors Transformation Survey Thank you for taking the CGS Advisors Transformation survey. This survey takes approximately 5 minutes to complete. We look forward to analyzing the results and sharing our transformation findings in the near future. If you'd like to receive a copy of the survey results and analysis, please be sure to complete the contact information question at the end of the survey. Thank you! Question Title * 1. With what type of transformation are you most experienced? (mark all that apply) Business Model Transformation Digital Transformation Merger or Acquisition Organizational Transformation Process Transformation Other (please specify) Question Title * 2. During your organization's most recent transformation, what role did you play? Sponsor (Approve) Leader (Responsible) Transformation Core Team (Support) Effected By (Informed of) Other (please specify) Question Title * 3. Rank order the most important measures for measuring progress during a transformation. 1 - Most important 2 3 4 5 - Least Imporant Level of finances committed and spent Level of finances committed and spent 1 - Most important Level of finances committed and spent 2 Level of finances committed and spent 3 Level of finances committed and spent 4 Level of finances committed and spent 5 - Least Imporant Sponsor engagement Sponsor engagement 1 - Most important Sponsor engagement 2 Sponsor engagement 3 Sponsor engagement 4 Sponsor engagement 5 - Least Imporant Tracking against transformation plan (Scope, Schedule) Tracking against transformation plan (Scope, Schedule) 1 - Most important Tracking against transformation plan (Scope, Schedule) 2 Tracking against transformation plan (Scope, Schedule) 3 Tracking against transformation plan (Scope, Schedule) 4 Tracking against transformation plan (Scope, Schedule) 5 - Least Imporant Gut feel / intuition Gut feel / intuition 1 - Most important Gut feel / intuition 2 Gut feel / intuition 3 Gut feel / intuition 4 Gut feel / intuition 5 - Least Imporant Transformation core team support (buy in) Transformation core team support (buy in) 1 - Most important Transformation core team support (buy in) 2 Transformation core team support (buy in) 3 Transformation core team support (buy in) 4 Transformation core team support (buy in) 5 - Least Imporant Other (please specify) Question Title * 4. How often do you take these measures? Weekly Monthly Quarterly Annually No fixed interval Question Title * 5. When in the Transformation Journey can you first feel confident of success? 20% (through the project) 40% 60% 80% 100% (through the project) 20% (through the project) 40% 60% 80% 100% (through the project) Question Title * 6. When in the Transformation Journey can you first feel apprehensive of failure? 20% (through the project) 40% 60% 80% 100% (through the project) 20% (through the project) 40% 60% 80% 100% (through the project) Question Title * 7. From your experience, rank order the most common reasons for transformation failure? 1System complexityMove up System complexityMove down System complexity2Insufficient resourcingMove up Insufficient resourcingMove down Insufficient resourcing3Goal apprehensionMove up Goal apprehensionMove down Goal apprehension4Insufficient MonitoringMove up Insufficient MonitoringMove down Insufficient Monitoring5Lack of motivation to transformMove up Lack of motivation to transformMove down Lack of motivation to transform6Goal ambiguityMove up Goal ambiguityMove down Goal ambiguity7Technical performance issuesMove up Technical performance issuesMove down Technical performance issues8Dependency on external providersMove up Dependency on external providersMove down Dependency on external providers Question Title * 8. From your experience, rank order the most common early indicators that transformation may fail? 1IntuitionMove up IntuitionMove down Intuition2Progress against program planMove up Progress against program planMove down Progress against program plan3Lack of engagementMove up Lack of engagementMove down Lack of engagement4Inconsistent or infrequent messagingMove up Inconsistent or infrequent messagingMove down Inconsistent or infrequent messaging5Lack of urgencyMove up Lack of urgencyMove down Lack of urgency6Unwillingness to commit resources (sponsor time or money)Move up Unwillingness to commit resources (sponsor time or money)Move down Unwillingness to commit resources (sponsor time or money) Question Title * 9. Is it always possible to course correct a transformation showing signs of failure? Yes No 33% of survey complete. Next
