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* 1. Which DRNPHC site do you live at?

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* 2. Are you a market rent or RGI tenant?

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* 3. How many years have you lived with DRNPHC

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* 4. How old are you? (Demographic purposes only)

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* 5. How long did it take for you to be housed in a DRNPHC unit?

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* 6. How do you prefer to receive communication from DRNPHC

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* 7. Have you submitted a Request for Repair in the last 12 months?

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* 8. If you answered yes to the previous question, were the repairs or maintenance issues completed? (If you answered no to the previous question, select "Not Applicable")

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* 9. How long did it take for the issue to be resolved?

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* 10. Building/Property - Please indicate your opinion on the following:  

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I am satisfied with the cleanliness around the building.
I am satisfied with the laundry services available.
I am satisfied with my unit overall.
I am satisfied with the condition of the site/building.
I am satisfied with the overall appearance of the site/building.

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* 11. Building/Property - Please indicate your opinion on the following:  

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I am satisfied with the cleanliness around the building.
I am satisfied with the laundry services available.
I am satisfied with my unit overall.
I am satisfied with the condition of the site/building.
I am satisfied with the overall appearance of the site/building.

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* 12. Office Staff (Tenant placement, rent assessment, collections, managers and customer service staff) - Please indicate your opinion on the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Office staff was courteous and polite.
Office staff was responsive to questions.
Office staff responded in a timely manner.
Office staff was able to resolve issues.
Overall, I am satisfied with the services the office staff has provided.

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* 13. Site Staff (Property managers, superintendents and maintenance staff) - Please indicate your opinion on the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Site staff was courteous and polite.
Site staff was responsive to questions.
Site staff responded in a timely manner.
Site staff was able to resolve issues.
Overall, I am satisfied with the services the site staff has provided.

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* 14. Site Safety - Please indicate your opinion on the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Vandalism/graffiti is an issue at my building/site.
Dogs and cats are a problem at my building/site.
Garbage and litter are a problem at my building/site.
Conflict with neighbours is an issue at my building/site.
Noise is an issue at my building/site.
Drug use is an issue at my building/site.
Racism and discrimination are issues at my building/site.
Crime in general is an issue at my building/site.
Overall, I feel safe in my building/site.
I would recommend DRNPHC's housing to a friend or family member.

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* 15. Overall Services Provided - Please indicate your opinion on the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
It is important that I receive DRNPHC newsletters.
I would enjoy having a community garden at my building/site.
I enjoy special activities that are held by DRNPHC.
Children's activities and supports are important to me.
Support services/medical services are important to me.
Health and wellness groups within my site are important to me.

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* 16. Please share any other comments you have below:

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* 17. Please enter your information for a chance to win one of two $75 grocery gift cards. (Optional, Information used only for gift card draw purposes)

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