The SVRI is looking for a travel management partner with international and local travel management experience to:

  • Provide a booking system for SVRI staff and partners.
  • Arrange travel, accommodation and travel insurance as requested by SVRI team and partners.
  • Arranging travel in accordance with internal policies and procedures
  • Arrange travel to ensure value for money while considering convenience and safety of team and partners.

Range of services required:

The travel management company should offer the following services:

1. Booking
    • Pre-trip planning process that allows for approval, rejection and changes.
    • Insight into ongoing trips, future bookings and travel spend.
    • Travel insurance for team based in and outside of South Africa.
    • Visa assistance for travellers based in and outside of South Africa.
    • Access to all major local and international travel suppliers.

2. International and regional travel
    • Provide booking confirmations and itineraries within 24 hours of request.
    • Handle reimbursement related to ticket cancellations.
    • Reconfirm travel in the event of changes due to changes in routes.
    • Solutions focused support (including after-hours support).

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* 1. How many years' experience do you have in providing travel-related services?

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* 2. Is your organisation accredited with IATA?

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* 3. Upload cover letter summarising application.

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* 4. Upload a proposal outlining your travel management offering and process along with experience and accreditation.

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