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Shopping Experience

We are always looking for ways to improve our store experience and by answering these few questions, this will give us an idea of what improvements we need to make. 

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* 1. Which retail location do you mostly shop at? 

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* 2. When do you visit our stores?

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* 3. In what departments do you make most of your purchases? check all that apply

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* 4. Was the overall appearance of the store clean and organized? 

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* 5. Compared to our competitors, are our regular prices higher, lower, or about the same on our items? 

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* 6. If you weren't able to find all the items you wanted to purchase was it because:

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* 7. Was the checkout process fast and accurate? 

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* 8. Compared to our competitors, is our service quality better, worse, or about the same?

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* 9. How friendly were the staff at Buchheit?

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* 10. Was there any team member(s) that you felt gave exceptional service, if so please explain below?

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* 11. How often do you shop with Buchheit?

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* 12. Do you consider yourself a ____? 

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* 13. What is your gender?

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* 14. What is your age?

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* 15. Overall, how would you rate your shopping experience?

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* 16. What changes would Buchheit Stores have to make for you to give it a higher rating?

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* 17. If you would like to be contacted about your recent experience, please leave your contact information and someone will contact you.

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