Property Management Firm Customer Experience Survey

Question Title

* 1. How satisfied are you with the quality of our property management services?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Question Title

* 2. How would you rate the communication with our team?

Excellent

Good

Fair

Poor

Question Title

* 3. How responsive were we in addressing issues or concerns?

Extremely responsive

Responsive

Neutral

Not very responsive

Not responsive at all

Question Title

* 4. Overall, how satisfied are you with your experience working with our firm?

Extremely satisfied

Satisfied

Neutral

Dissatisfied

Extremely dissatisfied

Question Title

* 5. Would you recommend our property management services to colleagues in the same industry?

Definitely yes

Probably yes

Not sure

Probably not

Definitely not

Question Title

* 6. Which of the following categories best describes your business & employment status? FULL-TIME: 36+HRS/WK; PART-TIME:LESS THAN 35;NOT EMPLOYED-NO OTHER INCOME; IF MORE THAN ONE-SELECT OTHER

Employed, working full-time for other employer

Employed, working full-time for my own business

Employed, working part-time for other employer

Employed, working part-time for my own business

Not employed, looking for work

Retired

Disabled, not able to work

Volunteer and participate in hobbies

Student

other

OWN MY OWN BUSINESS BUT I DON'T CONSIDER MYSELF AN EMPLOYEE

None of the above

Question Title

* 7. When was the last time you RENTED a booth or kitchen or space?

Less than a month ago

1-3 months ago

4-6 months ago

7-12 months ago

More than a year ago

Never

Question Title

* 8. How long have you been a customer of our company?

This is my first purchase

Less than one month

1-2 months

2-3 months

4-5 months

more than 5 months (I was an early signer before opening)

I have not made a purchase yet

None of the above