New Account Survey Question Title * 1. On a scale of 1 (fabulously easy), to 7 (being horribly difficult) how easy was the entire account opening process for you? 1 2 3 4 5 6 7 Question Title * 2. Did you receive an SMS or Email notifying you of your account number? Yes No Question Title * 3. How did you open your account? I visited a branch I was approached by a Bank staff Through Fidelity Bank Website Through the mobile App Through *770# (USSD) Through Ivy Chat banking Question Title * 4. Have you registered on any of our e-channels (Mobile App, web, *770#, cards etc.) Yes No Next