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* 1. On a scale of 1 (fabulously easy), to 7 (being horribly difficult) how easy was the entire account opening process for you?

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* 2. Did you receive an SMS or Email notifying you of your account number?

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* 3. How did you open your account?

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* 4. Have you registered on any of our e-channels (Mobile App, web, *770#, cards etc.)

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