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Signage in A&E (Emergency Department)

We would like to know what you thought of the signage and information displayed in the Emergency Departments at the Royal Shrewsbury Hospital and Princess Royal Hospital in Telford. 

By signage, we mean any type of sign displayed on the wall or overhead to help point you in the right direction.

By patient information, we mean any type of information displayed in the waiting room, such as:
- posters
- leaflets
- booklets
- TV screens

This survey has been designed by the Patient Experience Team. If you require this survey in an alternative format, please email sath.patientexperience@nhs.net 
1.How easy was it to find your way to the Emergency Department?
2.Was the signage directing you to the Emergency Department helpful?
3.How easy was it to find the reception when you arrived at the Emergency Department?
4.How easy was it to find the toilets?
5.How could the signage in the Emergency Department be improved?
6.Was the information displayed on the TV screens useful?
7.Was the patient information displayed in the waiting rooms useful?
8.How could the patient information displayed be improved?
9.Have you accessed the Emergency Department within the last 3 months?
10.When answering these questions, were you thinking about:
11.What is your age?
12.Are your day-to-day activities restricted due to a health problem, disability or other impairment which has lasted, or is expected to last, at least 12 months (include any problems related to old age)?
13.If you answered 'yes' to question 12, please indicate your health condition, disability, or other impairment and tick all sections which apply:
14.What is your ethnic group?
15.What is your first language?
16.Which of the following best describes your gender?
17.Trans is an umbrella term to describe people whose gender is not the same as the sex they were assigned at birth. Do you consider yourself to be a trans person?
18.Which of the following best describes your sexual orientation?
19.What is your marital status?
20.What is your religion?
21.Do you look after, or give any help or support to family members, friends, neighbours or others because of either long-term physical or mental ill-health/disability, or problems related to old age?
22.Are you a veteran, including National Service, or do you have a connection to the Armed Forces?
Current Progress,
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