Client Satisfaction Survey ~ Youth Youth Please answer the following questions about your experience at Northern Youth Services Inc.Thank you for your participation. We value your feedback. Question Title * 1. Northern Youth Services Inc. program involvement: Sterling B. Campbell House Sudbury Non-Residential Attendance Centre SSM Non-Residential Attendance Centre Community Support Team Youth Justice Family Worker Question Title * 2. Were you treated with respect by our staff? Definitely Yes Probably Yes Neutral Probably Not Definitely Not Question Title * 3. Were staff available when you needed them? Definitely Yes Probably Yes Neutral Probably Not Definitely Not Question Title * 4. Were services provided to you in an accessible manner? Yes No Somewhat Comments: Question Title * 5. Do you feel you have been involved enough in the planning of your program (ex.: goal setting)? If not, please explain. Question Title * 6. If you were dissatisfied with Northern Youth Services Inc. in any way, please explain which part and why? Question Title * 7. Please tell us about specific areas where we can improve our services to you. Question Title * 8. Did you receive services in your preferred language? Yes No Question Title * 9. Although your response will be handled confidentially, you may not choose to complete this section: Completed by: Date: Address Telephone: Question Title * 10. If you would like to be contacted to discuss any issues you have relating to the services you received, please check here. Yes Done