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* 1. Why did you close your mortgage loan?

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* 2. Please rate us on the following:

  Poor Below Average Average Above Average Excellent
Friendliness
Professionalism
Responsiveness
Available Programs
Product Pricing
Overall Impression

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* 3. Who do you regard as "your lender?"

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* 4. What financial institution did you move to?

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* 5. Any additional comments or concerns?

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* 6. Would you like a personal reply?

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* 7. Name (Optional):

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* 8. Contact Information (if you would like a personal reply):

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