EXIT 2020 TMM Annual Mortgage Adviser Survey Tell us about the mortgage market TMM - The Mortgage Mag is running its annual survey of mortgage advisers - but this year it’s got some new questions relating to Covid-19. These questions are designed to help understand how the pandemic and associated lock down may change the face of mortgage advice. The more advisers who complete the survey the better the picture we can paint. Please take a moment to complete the survey. You will get a copy of the results and the answers will help TMM deliver top quality information to you. Philip Macalister PUBLISHER OK Question Title * 1. What is your main area of business? Mortgage adviser Insurance adviser Financial planner Mortgage and Insurance adviser Other (please specify) OK Question Title * 2. How many years have you been a mortgage adviser? New to the industry Less than two years Two to five years Five to ten years More than ten years OK Question Title * 3. Which dealer group do you belong to? Astute Kepa Lifetime Loan Market Mike Pero Mortgage Express Mortgage Link Newpark NZFSG NZ Home Loans Prosper Q Group SHARE Other (please specify) OK Question Title * 4. Thinking about the biggest issues facing your business, please rank them from most concerning to no concern at all. Keeps me awake It is of some concern Mildly concerning Not an issue Turnaround times. Turnaround times. Keeps me awake Turnaround times. It is of some concern Turnaround times. Mildly concerning Turnaround times. Not an issue Possible fall in housing prices. Possible fall in housing prices. Keeps me awake Possible fall in housing prices. It is of some concern Possible fall in housing prices. Mildly concerning Possible fall in housing prices. Not an issue Finding new clients. Finding new clients. Keeps me awake Finding new clients. It is of some concern Finding new clients. Mildly concerning Finding new clients. Not an issue Preparing for licensing. Preparing for licensing. Keeps me awake Preparing for licensing. It is of some concern Preparing for licensing. Mildly concerning Preparing for licensing. Not an issue Succession planning. Succession planning. Keeps me awake Succession planning. It is of some concern Succession planning. Mildly concerning Succession planning. Not an issue Business survival post the Covid-19 lock-down. Business survival post the Covid-19 lock-down. Keeps me awake Business survival post the Covid-19 lock-down. It is of some concern Business survival post the Covid-19 lock-down. Mildly concerning Business survival post the Covid-19 lock-down. Not an issue Getting applications approved. Getting applications approved. Keeps me awake Getting applications approved. It is of some concern Getting applications approved. Mildly concerning Getting applications approved. Not an issue Working remotely. Working remotely. Keeps me awake Working remotely. It is of some concern Working remotely. Mildly concerning Working remotely. Not an issue Other (please specify) OK Question Title * 5. How will you set up your business under the new advice regime? Set up my own FAP. Work under my Dealer Group's FAP. Exit the industry. Undecided. OK Question Title * 6. Which lenders get your business? 0% 1-24% 25-49% 50-74% 75-89% 90-100% Big banks (ANZ, ASB, BNZ, Westpac) Big banks (ANZ, ASB, BNZ, Westpac) 0% Big banks (ANZ, ASB, BNZ, Westpac) 1-24% Big banks (ANZ, ASB, BNZ, Westpac) 25-49% Big banks (ANZ, ASB, BNZ, Westpac) 50-74% Big banks (ANZ, ASB, BNZ, Westpac) 75-89% Big banks (ANZ, ASB, BNZ, Westpac) 90-100% Small banks (TSB, Co-op, SBS etc) Small banks (TSB, Co-op, SBS etc) 0% Small banks (TSB, Co-op, SBS etc) 1-24% Small banks (TSB, Co-op, SBS etc) 25-49% Small banks (TSB, Co-op, SBS etc) 50-74% Small banks (TSB, Co-op, SBS etc) 75-89% Small banks (TSB, Co-op, SBS etc) 90-100% Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) 0% Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) 1-24% Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) 25-49% Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) 50-74% Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) 75-89% Specialist lenders (Resimac, Pepper, Liberty, FMT, Avanti etc) 90-100% Credit Union or building societies Credit Union or building societies 0% Credit Union or building societies 1-24% Credit Union or building societies 25-49% Credit Union or building societies 50-74% Credit Union or building societies 75-89% Credit Union or building societies 90-100% Private funders Private funders 0% Private funders 1-24% Private funders 25-49% Private funders 50-74% Private funders 75-89% Private funders 90-100% Other (please specify) OK Question Title * 7. Which is your preferred big bank? ANZ ASB BNZ Westpac Comments: OK Question Title * 8. Which is your preferred small bank? TSB The Co-operative Bank SBS HSBC Kiwibank Comments: OK Question Title * 9. Was the volume of loans settled this financial year (to March 31) higher than last year? Yes No Not sure OK Question Title * 10. What was the difference in the volume of loans settled this year? 25% more than last year 15-25% more than last year 10-15% more than last year 0-10% more than last year No change from last year Less than last year Why do you think there has been a change? (please specify) OK Question Title * 11. What percentage of your income is trail commission? 100% 50-75% 25-50% 0-25% No trail Don't know/Don't want to disclose OK Question Title * 12. Will the Covid-19 lockdown make you place more business with lenders who offer trail? Yes No Don't know Comments: OK Question Title * 13. How much of your business goes to non-banks? 0% 1-24% 25-49% 50-74% 75-89% 90-100% 0% 1-24% 25-49% 50-74% 75-89% 90-100% OK Question Title * 14. Over the next 12 months, what amount of business will go to non-banks compared to last year? Increase Decrease Stay the same Not sure Comments: OK Question Title * 15. Last week we sent you a digital copy of the TMM Magazine. Did you open it and read it? Yes No Didn't receive it OK Question Title * 16. If you did read it, which is your preferred format? Digital Printed hard copy Comments: OK Question Title * 17. After the Covid-19 crisis, will you diversify and offer a wider range of products? Yes No OK Question Title * 18. What products would you add? Asset finance KiwiSaver Insurance Other (please specify) OK Question Title * 19. Are you interested in finding out more about home equity release products? Yes No Not sure OK Question Title * 20. Please enter your email address for more information. Email Address OK Question Title * 21. In the past 12 months, have you moved to a new group ? Yes No New to industry If you have moved, why? OK Question Title * 22. Are you a member of Financial Advice NZ? Yes No Undecided OK Question Title * 23. If you would like to see the results of this survey please add your details here Name Company Email Postal address 1 Postal address 2 OK DONE
