Customer Satisfaction Survey We are constantly looking for ways to improve the quality of our services. Please take a few moments to let us know what you think. Thank you! Question Title * 1. Would you recommend WWT? Yes No Answer Answer Yes Answer No Question Title * 2. Please provide comments to help us understand your response. Question Title * 3. How satisfied are you with WWT in the following areas? Extremely Satisfied Satisfied Neutral Dissatisfied Extremely Dissatisfied N/A Quote Accuracy Quote Accuracy Extremely Satisfied Quote Accuracy Satisfied Quote Accuracy Neutral Quote Accuracy Dissatisfied Quote Accuracy Extremely Dissatisfied Quote Accuracy N/A Responsiveness Responsiveness Extremely Satisfied Responsiveness Satisfied Responsiveness Neutral Responsiveness Dissatisfied Responsiveness Extremely Dissatisfied Responsiveness N/A On-Time Delivery On-Time Delivery Extremely Satisfied On-Time Delivery Satisfied On-Time Delivery Neutral On-Time Delivery Dissatisfied On-Time Delivery Extremely Dissatisfied On-Time Delivery N/A Product Choice Product Choice Extremely Satisfied Product Choice Satisfied Product Choice Neutral Product Choice Dissatisfied Product Choice Extremely Dissatisfied Product Choice N/A Competitive Pricing Competitive Pricing Extremely Satisfied Competitive Pricing Satisfied Competitive Pricing Neutral Competitive Pricing Dissatisfied Competitive Pricing Extremely Dissatisfied Competitive Pricing N/A Ease of Doing Business Ease of Doing Business Extremely Satisfied Ease of Doing Business Satisfied Ease of Doing Business Neutral Ease of Doing Business Dissatisfied Ease of Doing Business Extremely Dissatisfied Ease of Doing Business N/A Overall Experience Overall Experience Extremely Satisfied Overall Experience Satisfied Overall Experience Neutral Overall Experience Dissatisfied Overall Experience Extremely Dissatisfied Overall Experience N/A Question Title * 4. Please provide comments to help us understand your responses above. Quote Accuracy Responsiveness On-Time Delivery Product Choice Competitive Pricing Ease of Doing Business Overall Experience Question Title * 5. Do you have any other comments, questions, or concerns? Question Title * 6. Please provide your email address to help us direct your feedback. Done
