Mail-in experience at Mid-IR
1.
Overall, How was your experience with mail-in at Mid-IR?
Exceeded expectations
Met expectations
Below expectations
Please, tell us more
2.
How would you rate the timing your experiments? Please consider initial communication, arranging for mailing, time until sample measured.
Exceeded expectations
Met expectations
Below expectations
What factors contributed to your response?
3.
What was your primary mode of communication
email
Microsoft Teams
phone call
instant messaging/text
other (please specify)
Please comment on the effectiveness
4.
How was communication during the mail-in process
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Please tell us how we can improve. Consider all steps of the process, from arranging beam time, sample management, during measurements and follow-up.
5.
How was the quality of data collected
Better than you expected
About what you expected/similar quality to previous beamtime
Lower than expected
Looks good, but I haven't done the analysis
Data collected in the wrong region
There was a problem with my sample
Other comments about data quality
6.
Was the sample mounting and preparation appropriate for your sample? Please comment on an approach that would be better suited for your type of sample
7.
What was you experience mailing your sample? Were the instructions easy to follow?
8.
Did you use Quasar/Orange to view and/or analyze your data? View tutorials or use example workflows? What was your experience? Please be specific
9.
How important is it to your research to be able to do mail-in experiments at Mid-IR?
10.
What is the most important change we can make to the mail-in experience from your perspective? Any other comments?
If you would like a response (or just want us to know who this is), please leave your name.
Current Progress,
0 of 10 answered