The City of Topeka Fire Department would like your opinion on the fire services provided to citizens and visitors of the City of Topeka.  The purpose of this survey is to engage the public and use your feedback to improve the overall quality of those services provided.  Thank you for taking the time to complete this survey.

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* 1. What is your zip code?

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* 2. Please check all that apply:

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* 3. Have you ever received services from the Topeka Fire Department?

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* 4. How satisfied are you with the overall quality of service of the fire department?

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* 5. How satisfied are you with how quickly emergency services personnel responded?

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* 6. How satisfied are you with the professionalism of the fire department personnel?

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* 7. Prioritize the service categories offered by the Topeka Fire Department in order of importance to you using the numbers 1 thru 9 with 1 being the most important and 9 being the least important.

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* 8. Are there any other services that you would like to see the Topeka Fire Department offer to our community?

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* 9. Please review the following list of service expectations of the Topeka Fire Department and select the 5 items that are the most important to you.

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* 10. What are your expectations of the Topeka Fire Department?

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* 11. Tell us about any areas of concern you have for the Topeka Fire Department.

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* 12. Do you see the Topeka Fire Department as a fiscally efficient organization?

Within each division of the department listed below, rank the most important factor relating to each:

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* 13. Operations

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* 14. Fire Prevention

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* 15. Emergency Medical Services

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* 16. Training

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* 17. Public Education

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