Dear Client
Your feedback, including complaints, are important us. The information gathered in surveys is used to improve our services and is included in our quality improvement strategies. We also use the data gathered (non-identifying) to report to our Board and funding bodies. Any issues or complaints will be addressed as per our Client Complaints Policy.
Typically, this survey takes 10 minutes to complete. 
 
If you have a specific complaint you would like to discuss privately, please email our CEO kellie.friend@toora.org.au or phone 6122 7000.
 

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* 1. What is your name? (You don't have to tell us, if you want to stay anonymous)

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* 2. Which Toora Women Inc. accommodation and support service have you accessed in the last 6 months?

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* 3. How long have you been with Toora for?

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* 4. Our Purpose is 'To provide better life outcomes and support so that women, non-binary and feminine identifying people accessing our services and those in the community can live without fear, have
equity, dignity, respect and agency and are valued for their contribution to society'. How satisfied are you that we have fulfilled our Purpose in attending your and/or your children's needs?

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* 5. Overall, how satisfied are you with the support received at Toora so far?

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* 6. If you are a parent and have care for one or more children, have you discussed support regarding parenting or support for your children with your Case Coordinator?

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