Jupiter Environmental Laboratories - Client Feedback Survey Question Title * 1. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 2. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 3. Did you receive your sample kit as requested and on time? Yes No N/A OK Question Title * 4. Did you receive sufficient labels and CoC's? Yes No N/A OK Question Title * 5. Were you promptly notified of any discrepancies in your CoC or Samples received? Yes No N/A OK Question Title * 6. Was your report delivered within the time frame required? Yes No OK Question Title * 7. Were any technical questions answered promptly? Yes No N/A OK Question Title * 8. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 9. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 10. Do you have any other comments, questions, or concerns?Please leave your name and email if you'd like the lab to respond to your comments. Thank you! OK DONE