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Customer Feedback Form
1.
How did you hear about us?
From my vet
From a friend
From Facebook/Instagram
Google search
Other- please specify so we can thank them
2.
How did you find our initial greetings over the phone and in our practice?
Excellent
Good
Average
Poor
3.
How did you find our therapists personal presentation?
Excellent
Good
Average
Poor
4.
How would you rate the cleanliness in our treatment rooms?
Excellent
Good
Average
Poor
5.
How did you find the ambiance in our practice?
Excellent
Good
Average
Poor
6.
Was the treatment process for your pet explained well by our therapists?
Yes
No
7.
Did you feel you got value for your money and time spent?
Yes
No
8.
Your feedback is very important to us as we strive for continual improvement.
Is there anything you would like to suggest that may improve your next treatment experience with us?
9.
Would you like to share any other comments on your experience with us?
10.
Is it ok if we post your comments about our service on our website or social pages?
Yes
No
11.
Would you like to go into our competition to win a free massage for your pet? If so, what email address or phone number would you like to be contacted on?
12.
Lastly, Are there any other treatments you would like us to offer?
