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AOC Client Services Satisfaction Survey 2025
1.
I have received services at AOC for....
Less than 1 year
1 to 2 years
3 to 5 years
More than 5 years
2.
Are you satisfied with the quality of service that you receive from AOC?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Please indicate the services you have utilized in the past 12 months (check all apply).
Case Management
Dental Clinic
Food Pantry
Utility Assistance
Housing Assistance
Transportation
Mental Health Counseling
Nutrition Counseling
Health Insurance Assistance
4.
I feel that staff are respectful of my culture (race, age, sexual orientation, gender identity, etc.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
5.
I feel that my phone calls are returned in timely manner?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
I feel that the staff at the AOC respect my confidentiality.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
I feel that the AOC is a safe and welcoming environment.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
I feel that the AOC has helped me improve my problems, feelings, and/or situations that brought me here.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
What do you feel is your biggest obstacle to obtaining HIV related services?
communication
bilingual staff
services offered in a timely manner
Other (please specify)
10.
How do you receive your information about AOC?
JPS, PMC, CAN, AHF, Samaritan House, or TICDA
Online (website)
Social media (Facebook, Instagram, TikTok, other sites)
Current Progress,
0 of 10 answered