NIB Enterprise Agreement Survey

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* 2. How long have you worked for the NIB?

Less than 2 years

2 - 5 years

5 - 10

10 years or longer

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* 3. Are you:

Part time

Full time

Casual

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* 4. Which NIB do you work at?

Contact Centre

IVCC

Retail

Premium Processing

Claims

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* 5. What are the three things that you enjoy most about working for NIB?

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* 6. What are the three things that you enjoy least about working for NIB?

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* 7. How would you feel about the conditions currently provided by NIB? 1 being highly dissatisfied and 5 being highly satisfied.

	1 - Highly Dissatisfied	2 - Dissatisfied	3 - Neutral	4 - Satisfied	5 - Highly Satisfied
Salary	Salary 1 - Highly Dissatisfied	Salary 2 - Dissatisfied	Salary 3 - Neutral	Salary 4 - Satisfied	Salary 5 - Highly Satisfied
Salary banding	Salary banding 1 - Highly Dissatisfied	Salary banding 2 - Dissatisfied	Salary banding 3 - Neutral	Salary banding 4 - Satisfied	Salary banding 5 - Highly Satisfied
Classifications	Classifications 1 - Highly Dissatisfied	Classifications 2 - Dissatisfied	Classifications 3 - Neutral	Classifications 4 - Satisfied	Classifications 5 - Highly Satisfied
Performance appraisals	Performance appraisals 1 - Highly Dissatisfied	Performance appraisals 2 - Dissatisfied	Performance appraisals 3 - Neutral	Performance appraisals 4 - Satisfied	Performance appraisals 5 - Highly Satisfied
Consultation about workplace change	Consultation about workplace change 1 - Highly Dissatisfied	Consultation about workplace change 2 - Dissatisfied	Consultation about workplace change 3 - Neutral	Consultation about workplace change 4 - Satisfied	Consultation about workplace change 5 - Highly Satisfied
Bonus/Incentives	Bonus/Incentives 1 - Highly Dissatisfied	Bonus/Incentives 2 - Dissatisfied	Bonus/Incentives 3 - Neutral	Bonus/Incentives 4 - Satisfied	Bonus/Incentives 5 - Highly Satisfied
Hours of Work	Hours of Work 1 - Highly Dissatisfied	Hours of Work 2 - Dissatisfied	Hours of Work 3 - Neutral	Hours of Work 4 - Satisfied	Hours of Work 5 - Highly Satisfied
Leave, AL or Long Service leave	Leave, AL or Long Service leave 1 - Highly Dissatisfied	Leave, AL or Long Service leave 2 - Dissatisfied	Leave, AL or Long Service leave 3 - Neutral	Leave, AL or Long Service leave 4 - Satisfied	Leave, AL or Long Service leave 5 - Highly Satisfied
Paternity Leave	Paternity Leave 1 - Highly Dissatisfied	Paternity Leave 2 - Dissatisfied	Paternity Leave 3 - Neutral	Paternity Leave 4 - Satisfied	Paternity Leave 5 - Highly Satisfied
Staff Benefits	Staff Benefits 1 - Highly Dissatisfied	Staff Benefits 2 - Dissatisfied	Staff Benefits 3 - Neutral	Staff Benefits 4 - Satisfied	Staff Benefits 5 - Highly Satisfied
Redundancy	Redundancy 1 - Highly Dissatisfied	Redundancy 2 - Dissatisfied	Redundancy 3 - Neutral	Redundancy 4 - Satisfied	Redundancy 5 - Highly Satisfied
Personal Leave	Personal Leave 1 - Highly Dissatisfied	Personal Leave 2 - Dissatisfied	Personal Leave 3 - Neutral	Personal Leave 4 - Satisfied	Personal Leave 5 - Highly Satisfied
Compassionate Leave	Compassionate Leave 1 - Highly Dissatisfied	Compassionate Leave 2 - Dissatisfied	Compassionate Leave 3 - Neutral	Compassionate Leave 4 - Satisfied	Compassionate Leave 5 - Highly Satisfied
Training	Training 1 - Highly Dissatisfied	Training 2 - Dissatisfied	Training 3 - Neutral	Training 4 - Satisfied	Training 5 - Highly Satisfied
Dispute Resolution	Dispute Resolution 1 - Highly Dissatisfied	Dispute Resolution 2 - Dissatisfied	Dispute Resolution 3 - Neutral	Dispute Resolution 4 - Satisfied	Dispute Resolution 5 - Highly Satisfied
Break Times	Break Times 1 - Highly Dissatisfied	Break Times 2 - Dissatisfied	Break Times 3 - Neutral	Break Times 4 - Satisfied	Break Times 5 - Highly Satisfied
Penalty Rates	Penalty Rates 1 - Highly Dissatisfied	Penalty Rates 2 - Dissatisfied	Penalty Rates 3 - Neutral	Penalty Rates 4 - Satisfied	Penalty Rates 5 - Highly Satisfied
Workplace Flexibility	Workplace Flexibility 1 - Highly Dissatisfied	Workplace Flexibility 2 - Dissatisfied	Workplace Flexibility 3 - Neutral	Workplace Flexibility 4 - Satisfied	Workplace Flexibility 5 - Highly Satisfied

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* 8. Do you have any comments regarding any of the above?

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* 9. How do you find working from home? Please tick all that apply.

Good

Not so good

Somewhat satisfying

Undecided

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* 10. Does working from home allow for greater flexibility? Please tick all that apply.

Yes, it provides lots more flexibility

Could allow for more flexibility

Undecided

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* 11. Do you believe that you still need more support now that you are working from home like you had at the office? Please tick all that apply.

I would like my manager to check in with me a bit more as I need the encouragement and support

I am happy being left alone to do my work as I enjoy the autonomy No I feel that we get more support now than ever

Undecided

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* 12. Do you find working from home challenging? Please tick all that apply.

No I’m finding WFH rewarding and completing more work than ever I am finding it challenging and harder to meet KPI’s

I find it the same as when I was at work

I’m finding it OK but could use a bit more support from my manager

It was hard at first but now that I’m getting used to it, I find it rewarding

Undecided

NIB Enterprise Agreement Survey