Customer Satisfaction Template

Question Title

* 1. How likely is it that you would recommend Ventura County Office of Education's credentialing unit to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 2. Overall, how satisfied or dissatisfied are you with Ventura County Office of Education's credentialing unit?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which of the following words would you use to describe our services? Select all that apply.

Reliable

Prompt response

Useful

Poor quality

Unreliable

Poor communication

Question Title

* 4. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 5. How responsive have we been to your questions about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 6. Do you have any other comments, suggestions, questions, or concerns?