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Customer Satisfaction Template
1.
On a scale of 0 to 10,
How likely is it that you would recommend Ventura County Office of Education's credentialing unit to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with Ventura County Office of Education's credentialing unit?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
Prompt response
Useful
Poor quality
Unreliable
Poor communication
4.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How responsive have we been to your questions about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
6.
What is the name of VCOE representative that helped you?
7.
Would you like to be contacted regarding your experience with VCOE's credentialing team? If so, please provide your phone number.
8.
What is your name?
Optional
9.
Do you have any other comments, suggestions, questions, or concerns?
Current Progress,
0 of 9 answered
