Exit this survey MWR ITT Customer Satisfaction Survey Office/Customer Service Question Title * 1. When getting information I typically use the Capodichino office for my travel needs Support Site office for my travel needs Question Title * 2. When booking tours with MWR ITT I prefer to Book in person Book over the phone Book online Question Title * 3. When I go to my MWR ITT office it tends to be In the morning During lunch After work Question Title * 4. When interacting with MWR ITT I feel that I get Excellent customer service Good customer service Just OK customer service Question Title * 5. When using the website I find it Easy and very useful when booking tours Somewhat frustrating but manageable Very difficult and not user friendly Question Title * 6. I prefer to travel with MWR ITT USO QOL No preference Question Title * 7. With reference to the prior question, I made my travel choice because of Pricing Convenience Tour guides Locations/destinations Question Title * 8. Is MWR ITT doing enough to get information out to you? Most certainly, I am well informed on upcoming tours I am getting too much information from MWR ITT I am not getting any information from MWR ITT Question Title * 9. My preferred method of getting information is Panorama Emails Website Social media such as Facebook A word of mouth AFN radio AFN Television PAO Notes Question Title * 10. When using MWR ITT I typically purchase Extended tour packages Individual tour packages Hotel Train tickets Airline tickets Ferry tickets Event tickets Unico tickets Question Title * 11. I would typically come into the MWR ITT office to Purchase travel services Get Daily tour schedules Get Do it your self travel information Get Local event information Get Maps Get directions Next