Exit Help us improve Sync by answering a few questions. It will only take a minute! Question Title * 1. How often do you use Sync? Daily Multiple times a day Weekly Several times a week Monthly Never Question Title * 2. When are you most productive? Early morning Afternoon Evening I'm a night owl Question Title * 3. What types of files do you store in your Sync account? Personal files Business files A mix of both Question Title * 4. If you share files with Sync, who do you primarily share with? (Check all that apply) People inside my organization People outside my organization Clients / customers Family and friends I don't share files Question Title * 5. Since adopting Sync, has your productivity improved? I'm more productive I'm less productive No change Question Title * 6. What are the main reasons you use Sync? (check all that apply) Backups File sharing Email attachment replacement for large files Document editing Syncing across Windows and/or Mac desktops/laptops File access from mobile devices Camera upload File version history / file recovery Compliance / data residency (GDPR, PIPEDA, HIPAA, SOC etc.) Customer support Security Privacy Price / lower price Other - Do tell us more! Question Title * 7. What is your industry? Academia / education Business services and consulting Entertainment Financial services Government Healthcare High Tech / IT Legal Manufacturing / engineering / construction / architecture Media / communications / content creator Non-profit Real estate N/A, I use Sync for personal tasks A different path – Something else entirely Question Title * 8. What is the job title for your current position? (Select the one closest to your role) C-level Owner Director / Manager Associate / Consultant / Coordinator Engineer / Architect Realtor Legal professional Medical professional Content creator / writer / videographer / photographer / editor Personal Use Something else – I wear a unique hat Question Title * 9. How many people work at your company? 1-10 11-50 51-500 501+ Personal use only Question Title * 10. How do you rate the value of Sync based on cost? Excellent value Above average Average Below average Poor value Question Title * 11. How easy is it to use Sync? Extremely easy Very easy Somewhat easy Not so easy Not at all easy Question Title * 12. Imagine if Sync vanished tomorrow. How would that make you feel? Very disappointed Somewhat disappointed Not disappointed N/A - no longer use Question Title * 13. Do you feel any of the following when using Sync? (Check all that apply) Peace of mind Safety Productivity Sense of control Progress towards goals Better workflow Excitement Anxiety / Frustration None of the above Other (please specify) Question Title * 14. When it comes to using Sync, what can we make better? Check all that apply. Accepting shared files / folders Link creation / management Uploading files / folders Set up permissions for files / folders Upload speed Search Customer Service Browser user interface Mobile user interface Not sure Other (please specify) Question Title * 15. What kind of files do you regularly upload to Sync? (Check all that apply) Video Images / Photos Audio Databses Backups Word docs Presentations Spreadsheets PDF ZIP files Other (please specify) Question Title * 16. Compared to other tools you use, how do you find Sync's transfer (upload/download) speed? Fast Average Slow Question Title * 17. Are you getting your best work done with Sync? Yes, absolutely Not quite there Question Title * 18. How likely is it that you would recommend Sync? (0 = Not at all, 5 = Somewhat likely, 10 = Extremely likely) 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 19. What type of people do you think would most benefit from Sync? Question Title * 20. What would you like to see from Sync in the future? Submit
