Questions for Plan of Service

The Blackfalds library is in the process of preparing a Plan of Service for the upcoming 5 years. To achieve this, we are looking for feedback from both members and non members as to what the Public Library can do to provide a valuable and responsive service to the Town of Blackfalds.

The Plan of Service survey is intended to allow citizens to comment on any aspect of the Town of Blackfalds they feel is needed.   If we feel it is not a Library priority, we will ensure these comments are passed onto the appropriate agency.

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* 1. Are you a member of the Blackfalds library? 

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* 2. Which demographic do you most closely associate with:

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* 3. From the following list please rate 1-4 according to what service you feel is most important.
(1-most improtant, 4 least improtant)

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* 4. Is there anything that you feel the library does not have or should have more of?
Please be specific!  Ie non-fiction history, more children’s/adult/ senior programming etc.

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* 5. If you are a teacher or home school parent have you referred your students to the public library to research a subject? If no, please explain where we could improve. 

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* 6. If you are a student, have you utilized the public library for research?
If yes, were you able to find what you needed on the subject matter? If no, please explain where we could improve.

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* 7. As a parent what service in the library have you found most valuable?

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* 8. Do you perceive the Town of Blackfalds Public Library to be inclusive for all groups, including minorities or have you noticed an area that we can improve on?

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* 9. Are you or do you know of a new Canadian that has accessed our library? If so, what best describes the experience?

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* 10. Is there a service (private or public) that the Town needs and either has insufficient service or no service provision?

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* 11. Are there services that you or someone you know utilizes on a regular basis and need to continue?

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* 12. Describe 3 elements for your ideal library?

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* 13. Do you have anything you would like to add that was previously not touched on in this survey?

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