Internet Connectivity Survey - St. George

The City of St. George is committed to a strong broadband infrastructure, which will help us responsibly fulfill our future technological needs. For residents and business owners, fast, reliable and affordable internet is no longer a luxury - it is a necessity. We are dedicated to finding the best solution for this key infrastructure requirement. Please help us assess the community's needs by completing a short survey.

Question Title

* 1. What type of internet service do you currently have?

CenturyLink

TDS

InfoWest, AWI Networks, Utah Broadband, Rise Broadband, or Vivint Wireless

HughesNet

Other (please specify)

Question Title

* 2. Do you have telephone service that is non-cellular?

Yes

Other (please specify)

Question Title

* 3. Which of the following Video Services do you currently have?

TDS Cable

Dish Satellite

DirecTV Satellite

Netflix

Hulu

SlingTV

Youtube TV

DirecTV Now

Playstation Vue

None

Other (please specify)

Question Title

* 4. Currently, how much do you pay for internet service each month? (monthly)

No Internet

I only use free hotspots

Under $40

$40 to $60

$61 to $80

$81 to $100

$101 to $120

More than $120/mo

I don't know

Nothing - my internet is included as part of a package (i.e. HOA fees, rent)

Other (please specify)

Question Title

* 5. What is the download speed of your internet connection

Up to 10 Mbps

11 Mbps - 25 Mbps

26 Mbps - 50 Mbps

51 Mbps - 100 Mbps

101 Mbps - 150 Mbps

Greater than 150 Mbps

Other (please specify)

Question Title

* 6. Why did you select the Internet service that you currently have? (select all that apply)

It is the best priced option available

It is the fastest option available

It is the most reliable service available

It is the best option bundled with other services (i.e. phone, TV)

I have no other options

I am part of a bulk contract and am required to have it (through HOA or rent)

Other (please specify)

Question Title

* 7. How likely is it that you would recommend your current Internet service to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 8. Are you supportive of the city actively pursuing additional broadband options for our community?

Yes

Other (please specify)

Question Title

* 9. Are you supportive of the city building a fiber-to-the-home network if it can be paid for only by those that voluntarily sign up for services (no taxes or fees for non-subscribers)?

Yes

Other (please specify)

Question Title

* 10. If you were offered the following options from a fiber broadband provider, what would you sign up for?

$65 for 250 Mbps download / 250 Mbps upload

$78 for 1 Gbps download / 1 Gbps upload

$229 for 10 Gbps download / 10 Gbps upload

None - I would keep my current service

Other (please specify)

Question Title

* 11. If you answered the previous question "None - I would keep my current service" to the previous question, why would you keep your current Internet service? (optional, select all that apply)

I am happy with my current service

Switching to another provider is a hassle

It is bundled with video service has channels I can't get from other providers

I don't want to lose my email address

I use them for phone service and don't want to lose my phone number

Switching would cost me more money

I don't need faster service than what I currently have

I like their bundle of services and don't want to have to buy services from multiple providers

I am forced to keep it through an HOA or rental agreement

Question Title

* 12. What is your street address? (optional)

Question Title

* 13. What is your name? (optional)

Question Title

* 14. What is your email address? (optional)

Question Title

* 15. Would you like to receive email updates on any news related to the city pursuing additional broadband options?

Yes

If yes, please provide your email address.