SoVi Dining FALL 2020 Housing Survey

	A	B	C	D	F
Dining service hours	Dining service hours A	Dining service hours B	Dining service hours C	Dining service hours D	Dining service hours F
Dining facility and environment	Dining facility and environment A	Dining facility and environment B	Dining facility and environment C	Dining facility and environment D	Dining facility and environment F
Services provided by dining staff	Services provided by dining staff A	Services provided by dining staff B	Services provided by dining staff C	Services provided by dining staff D	Services provided by dining staff F
Cleanliness of the dining facility	Cleanliness of the dining facility A	Cleanliness of the dining facility B	Cleanliness of the dining facility C	Cleanliness of the dining facility D	Cleanliness of the dining facility F
Variety of the food	Variety of the food A	Variety of the food B	Variety of the food C	Variety of the food D	Variety of the food F
Quality of the food	Quality of the food A	Quality of the food B	Quality of the food C	Quality of the food D	Quality of the food F

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* 2. What would improve your overall dining experience at SoVi?

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* 3. Please rate how satisfied you were with the services provided by the dining staff at SoVi Dining.

Okay

Good

Average

Great

Outstanding

Okay

Good

Average

Great

Outstanding

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* 4. Do you have any comments regarding the overall quality and/or variety of the food offered at SoVi?

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* 5. "Grade us" on each of the following SoVi stations:

	A	B	C	D	F
American Classics (Hot Line)	American Classics (Hot Line) A	American Classics (Hot Line) B	American Classics (Hot Line) C	American Classics (Hot Line) D	American Classics (Hot Line) F
Grill (hamburgers, turkey burgers, etc…)	Grill (hamburgers, turkey burgers, etc…) A	Grill (hamburgers, turkey burgers, etc…) B	Grill (hamburgers, turkey burgers, etc…) C	Grill (hamburgers, turkey burgers, etc…) D	Grill (hamburgers, turkey burgers, etc…) F
Deli	Deli A	Deli B	Deli C	Deli D	Deli F
Produce/Salad Bar	Produce/Salad Bar A	Produce/Salad Bar B	Produce/Salad Bar C	Produce/Salad Bar D	Produce/Salad Bar F
Bakery/Desserts	Bakery/Desserts A	Bakery/Desserts B	Bakery/Desserts C	Bakery/Desserts D	Bakery/Desserts F
Pizza/Italian	Pizza/Italian A	Pizza/Italian B	Pizza/Italian C	Pizza/Italian D	Pizza/Italian F
G8 Station (Avoiding gluten & the 8 major allergens)	G8 Station (Avoiding gluten & the 8 major allergens) A	G8 Station (Avoiding gluten & the 8 major allergens) B	G8 Station (Avoiding gluten & the 8 major allergens) C	G8 Station (Avoiding gluten & the 8 major allergens) D	G8 Station (Avoiding gluten & the 8 major allergens) F

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* 6. What menu items would you like to see added for Spring semester?

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* 7. When choosing menu items at SoVi, have you found the digital menu boards at each station, food icons, or daily menus helpful? (Daily menus are found at www.FGCUcampusdining.com)

Yes

Please elaborate.

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* 8. What means of information do you most commonly rely on to know what is on the menu for that day at SoVi Dining? (check all that apply)

Dine on campus website (www.dineoncampus.com/FGCU)

Digital menu screens at each station

I never look at menu options before going to SoVi

I speak to a chef or the station lead

Social media (Facebook/Instagram)

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* 9. Do you have a special dietary need or restriction? If yes, have your needs been met?

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* 10. If you answered yes to Q9, did you meet with our Dietitian, Director, or Executive Chef?

How could we better meet your needs?

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* 11. Please rate the overall Customer Service at SoVi Dining.

Okay

Good

Average

Great

Outstanding

Okay

Good

Average

Great

Outstanding

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* 12. Is there a SoVi Dining Associate who stood out to you this semester?

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* 13. Have you ever used Text2Solve (SoVi’s Texting Service 954-866-8963)?

Yes

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* 14. Please rate your overall satisfaction with the events held at SoVi Dining (Everything Pumpkin, Mediterranean Dinner Party, Ice Cream Socials, Late Night Desserts, Panovation Station Take Overs, Scary SoVi)

Okay

Good

Average

Great

Outstanding

Okay

Good

Average

Great

Outstanding

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* 15. What was your favorite SoVi Dining Event?

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* 16. Do you currently have a meal membership?

Yes

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* 17. Which meal membership do you have?

Unlimited

19 Meals per Week

14 Meals per Week

7 Meals per Week

$1,200 Flex (Save 6.5% sales tax on every transaction)

I currently do not have a membership

Other (please specify)

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* 18. Please rate how satisfied you are with your meal membership.

Okay

Average

Good

Great

Outstanding

N/A

Okay

Average

Good

Great

Outstanding

N/A

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* 19. How likely are you to have a meal membership next year?

Not sure yet

Likely

Not Likely

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* 20. How many times per week do you use your meal swipe at The Boardwalk?

I don't go to The Boardwalk

1 - 3 times per week

3 - 4 times per week

more than 5 times per week

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* 21. Aside from SoVi and The Boardwalk, where do you eat on campus the most from the list below? Mark your top two locations.

BYOB

Boar's Head

Jamba Juice

Brahma Sushi

Chick-fil-A

Einstein's Bros Bagels

Starbucks

Dunkin'

Papa John's

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* 22. If we were to switch out any location on campus, which location would you pick and what would you put there?

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* 23. If we were to add a brand new food location to South Village, what would be your FIRST choice from the list below:

Asian

Chicken

Healthy/Organic

Marketplace/Mini Market (a place to get your groceries and sundries)

BBQ

Deli/Subs

Pizza/Italian

Home Cooking

Smoothies/Wraps

Mediterranean

Burger

Other (please specify)

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* 24. If we were to add a brand new food location to South Village, what would be your SECOND choice from the list below:

Asian

Chicken

Healthy/Organic

Marketplace/Mini Market (a place to get your groceries and sundries)

BBQ

Deli/Subs

Pizza/Italian

Home Cooking

Smoothies/Wraps

Mediterranean

Burger

Other (please specify)

Question Title

* 1. "Grade us" on each of the following areas:

Question Title

* 2. What would improve your overall dining experience at SoVi?

Question Title

* 3. Please rate how satisfied you were with the services provided by the dining staff at SoVi Dining.

Question Title

* 4. Do you have any comments regarding the overall quality and/or variety of the food offered at SoVi?

Question Title

* 5. "Grade us" on each of the following SoVi stations:

Question Title

* 6. What menu items would you like to see added for Spring semester?

Question Title

* 7. When choosing menu items at SoVi, have you found the digital menu boards at each station, food icons, or daily menus helpful? (Daily menus are found at www.FGCUcampusdining.com)

Question Title

* 8. What means of information do you most commonly rely on to know what is on the menu for that day at SoVi Dining? (check all that apply)

Question Title

* 9. Do you have a special dietary need or restriction? If yes, have your needs been met?

Question Title

* 10. If you answered yes to Q9, did you meet with our Dietitian, Director, or Executive Chef?

Question Title

* 11. Please rate the overall Customer Service at SoVi Dining.

Question Title

* 12. Is there a SoVi Dining Associate who stood out to you this semester?

Question Title

* 13. Have you ever used Text2Solve (SoVi’s Texting Service 954-866-8963)?

Question Title

* 14. Please rate your overall satisfaction with the events held at SoVi Dining (Everything Pumpkin, Mediterranean Dinner Party, Ice Cream Socials, Late Night Desserts, Panovation Station Take Overs, Scary SoVi)

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* 15. What was your favorite SoVi Dining Event?

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* 16. Do you currently have a meal membership?

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* 17. Which meal membership do you have?

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* 18. Please rate how satisfied you are with your meal membership.

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* 19. How likely are you to have a meal membership next year?

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* 20. How many times per week do you use your meal swipe at The Boardwalk?

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* 21. Aside from SoVi and The Boardwalk, where do you eat on campus the most from the list below? Mark your top two locations.

Question Title

* 22. If we were to switch out any location on campus, which location would you pick and what would you put there?

Question Title

* 23. If we were to add a brand new food location to South Village, what would be your FIRST choice from the list below:

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* 24. If we were to add a brand new food location to South Village, what would be your SECOND choice from the list below:

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* 25. Enter your email for a chance to win a $50 Dining Gift Card!(Winner will be chosen at random on December 1)

* 25. Enter your email for a chance to win a $50 Dining Gift Card!
(Winner will be chosen at random on December 1)