The Small Business Accelerator Survey Question Title * 1. What are the primary reasons your customers choose your business over your competitors? Question Title * 2. How well do you understand your customers' needs and preferences? Very well Moderately well Not very well Not at all Question Title * 3. How do you currently collect feedback or gather insights about your customers' experiences with your business? In-person feedback/surveys Online surveys Social media monitoring Customer reviews Other (please specify) Question Title * 4. How often do your customers provide feedback or reviews about your products or services? Very often Occasionally Rarely Never Question Title * 5. In what ways do you believe you could improve your understanding of your customers and their motivations to purchase from your business? Question Title * 6. Which factors influence your customers' purchasing decisions the most? (Select all that apply) Price Quality of the product/service Brand reputation Convenience Customer service Recommendations from friends or family Online reviews Other (please specify) Question Title * 7. How did your customers discover your business? Word of mouth Online search Social media Advertising (print, radio, TV) Other (please specify) Question Title * 8. What is the primary problem you solve for your customers? Question Title * 9. Please provide your name and email so Provision Insights can send you your results. Name * City/Town Email Address * Done