Share your experience as a shopper in today's fast-paced, high-demand world!

Welcome to the Verifone survey on the modern shopping journey! We're interested in understanding how you shop online and across channels – whether for physical products (groceries, cosmetics, electronics, etc.) or for digital services (streaming, hosting, music, productivity, etc.). We’d love to hear from you.

This survey will take you about 7-8 minutes to complete. To show our gratitude, we'll give you a chance to win a $100 Amazon gift card by completing the survey.

Your contribution will be anonymous, confidential, and only used in aggregate form, to provide merchants with enough insights to better address your needs. We really appreciate your input!

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* 1. Your country of residence:

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* 2. Which age group do you belong to?

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* 3. How have your shopping habits changed in the last year?

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* 4. Have you experienced any of these cross-channel shopping options in the past year? (Select all that apply)

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* 5. What types of goods or services have you bought in the last 12 months and from where?

  Online In-store Both I haven't purchased
Beauty and Personal Care
Services (Transportation, Reservations, Rentals, Tickets, etc.)
Health Products
Donations to Causes
Electronic Devices
Subscriptions (Streaming Services, Product Boxes, etc.)
Entertainment (Streaming, Music, Video Games, etc.)
Digital Goods, Software and/or Apps
Food and Beverages
Home and Household Items
Financial Products
Toys
Fashion
Pet Supplies

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* 6. What payment methods do you prefer to use to shop on different channels?

  When I Shop Online When I Shop In-person Regardless of Where I Shop I Don't Use This Payment Method
Buy Now, Pay Later Options (Klarna, AfterPay, Pay in 4, etc.)
Bitcoin or Other Cryptocurrencies
Credit Cards with Installments
Debit/Credit Card
Cash
Digital Wallets (PayPal, GooglePay, ApplePay, etc.)

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* 7. What do you like most about online shopping? (Select your top 3 reasons)

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* 8. When shopping online, what features matter most to you? (Rank the options by the following criteria, from the most important [1] to the least important [7])

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* 9. What has led you to abandon an online purchase in the last 12 months? (Select all that apply)

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* 10. How do you typically research products before making a purchase? (Select all that apply)

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* 11. What do you like most about shopping in-person? (Select your top 3 reasons)

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* 12. If you use online subscriptions (Netflix, Amazon, Microsoft, Adobe, etc.), what is your preferred way to manage them? (Only one answer)

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* 13. What kinds of subscriptions do you have right now? (Select all that apply)

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* 14. How have your subscriptions changed in the past year?

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* 15. Thank you for taking part in our survey!

If you’d like to be entered into the prize draw for a $100 Amazon voucher and receive a copy of the survey results, fill in your email address here.

By entering your data, you agree that it will be used as described in the Verifone 2024 Shopper Survey Draw Terms and Conditions for your participation in the raffle and for sending you the results of this survey, once they are published.

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