BUYOSPHERE TOOLBOX SHOP SURVEY
Trainin
g
This anonymous survey will help you better understand the benefits of training offered in the automotive repair industry.
OK
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1.
How much training is provided by your current shop?
(Required.)
Too much
Just the right amount
Not enough
None
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2.
When is the last time you participated in training at your current shop?
(Required.)
Within the past month
Within the past six months
Within the past year
More than one year ago
Never
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3.
What kind of training does your current shop offer? (click all that apply)
(Required.)
Technical/mechanical training
Customer service/phone skills training
Sales training
Communication and conflict resolution training
Management/leadership training
None
Other (please specify)
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4.
How has your current shop benefited from training as a whole? (click all that apply)
(Required.)
Greater efficiency
Increased productivity
Improved consistency
Higher shop sales and profits
It hasn't
Other (please specify)
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5.
How have YOU benefited from training offered by your current shop? (click all that apply)
(Required.)
Greater efficiency
Increased productivity
Improved consistency
Make more money
I haven't
Other (please specify)
Current Progress,
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