Setra Customer Feedback Survey Question Title * 1. What was the nature of your interaction with Setra? Technical / Application Support Order Issue Order Process/Status Pricing Question Title * 2. Rate the ease in which you were able to complete your transaction 1. Not at all easy 2. 3. Somewhat easy 4. 5. Extremely Easy 1. Not at all easy 2. 3. Somewhat easy 4. 5. Extremely Easy Question Title * 3. Was your question or issue resolved in your first interaction with Setra? Yes No Please Specify Question Title * 4. Rate the manner in which the Setra Associate conducted themselves 1. Not at all professional 2. 3. Somewhat professional 4. 5. Extremely professional 1. Not at all professional 2. 3. Somewhat professional 4. 5. Extremely professional Question Title * 5. How would you rate your overall experience with Setra? Terrible Average Amazing Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 6. Please provide any comments on your experience. Question Title * 7. Contact Info (Please provide phone or email) Name Email Address * Phone Number Next