Hillsborough County Water Resources Department
CUSTOMER SERVICE SURVEY

HOW ARE WE DOING?

Hillsborough County Water Resources Department is committed to providing quality customer service. We would appreciate a moment of your time to rate the service you received so we can better serve you in the future.

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1. Reason for Inquiry?

Pay Impact Fees

Inquire on the Availability of Service(s)

Inquire on Project or Meter Installation

Demolition or Temporary Water for Construction

General Questions About New Development

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2. On a scale of five to one, where 5 is excellent and 1 is poor; please rate your satisfaction with the service you received from our employees.

	5 - Excellent	4 - Very Good	3 - Average	2 - Below Average	1 - Poor
Responsive	Responsive 5 - Excellent	Responsive 4 - Very Good	Responsive 3 - Average	Responsive 2 - Below Average	Responsive 1 - Poor
Courteous	Courteous 5 - Excellent	Courteous 4 - Very Good	Courteous 3 - Average	Courteous 2 - Below Average	Courteous 1 - Poor
Reliable	Reliable 5 - Excellent	Reliable 4 - Very Good	Reliable 3 - Average	Reliable 2 - Below Average	Reliable 1 - Poor
Helpful	Helpful 5 - Excellent	Helpful 4 - Very Good	Helpful 3 - Average	Helpful 2 - Below Average	Helpful 1 - Poor
Trustworthy/Credible	Trustworthy/Credible 5 - Excellent	Trustworthy/Credible 4 - Very Good	Trustworthy/Credible 3 - Average	Trustworthy/Credible 2 - Below Average	Trustworthy/Credible 1 - Poor
Overall Satisfaction	Overall Satisfaction 5 - Excellent	Overall Satisfaction 4 - Very Good	Overall Satisfaction 3 - Average	Overall Satisfaction 2 - Below Average	Overall Satisfaction 1 - Poor

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3. Comments

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4. Providing this information is optional. Fill out all that apply:

Name or Company:

Folio #:

Project Name:

Service Address:

Zip Code:

Phone #:

Email: