Thank you for completing this anonymous survey regarding the Senior Legal Hot-line.

Your experience with Idaho Legal Aid Services (ILAS) is important to us. By letting us know how we are doing we can improve our services to seniors and raise funds to help more people. Thank you for your valuable input!

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* 1. How many times did you call the Senior Legal Hot-line before you were screened and able to first talk to the Senior Legal Hot-line attorney?

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* 2. Were you satisfied with the length of time it took for you to be served on the Senior Legal Hot-line?

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* 3. Were you satisfied with the way the Senior Legal Hot-line intake staff treated you?

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* 4. 5) Were you satisfied with how the Hotline attorney treated you?

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* 5. Were you satisfied with the way the Senior Legal Hot-line attorney explained your legal options?

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* 6. What was the name of the attorney who assisted you?

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