Take our Seattle Sun Tan Customer Survey for $20 off!

Question Title

What is your age?

17 or younger

18-20

21-29

30-39

40-49

50-59

60 or older

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How would you describe your cultural background?

American Indian or Alaskan Native

Asian/Pacific Islander

Black or African American

Hispanic

White/Caucasian

Multiple / Caucasian

Other (please specify)

Question Title

What is your approximate average household income?

$0-$24,999

$25,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$124,999

$125,000-$149,999

$150,000-$174,999

$175,000-$199,999

$200,000 and up

Question Title

How would you best describe your role at with your current employer?

Entry level

Associate

Middle Management

Senior Management

Executive or Owner

Currently Unemployed

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Which of the following best describes your current relationship status?

Married

Widowed

Divorced

Separated

In a domestic partnership or civil union

Single, but cohabiting with a significant other

Single, never married

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How many children are you parent or guardian for and live in your household (aged 17 or younger only)?

None

More than 4

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Which location did you visit?

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What time of day did you visit our salon?

Between 8 AM and 11AM

From 11 AM to 3 PM

Between 3 PM and 6 PM

From 6 PM to 10 PM

Question Title

Which products and/or services do you use when you visit our salon? Select all that apply:

Sunbeds

Automated spray tan booth

Technician applied airbrush spray tan

Red Light Therapy for anti-aging and skin improvements

Infrared Cocoon to relax and burn calories

Body enhancing Spa Services (Body Wraps, Infrared Sauna, MyLipo)

Skincare products (Moisturizers, Bronzers, Intensifiers)

Other (please specify)

Question Title

Which best describes your perception of Seattle Sun Tan employees?

Inattentive

Attentive and helpful

Pushy

Engaging and sincere

Knowledgable

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How would you describe our pricing?

Fair

Inconsistent

Confusing

Consistent

Question Title

Which of the following best describes the frequency of your visits to Seattle Sun Tan?

Daily to Weekly

Monthly

Special Occasions

Seasonally

If Seasonally, which seasons? (please specify)

Question Title

Please rate the staff on the following items from your most recent visit

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
The staff made me feel that my business was appreciated	The staff made me feel that my business was appreciated Strongly disagree	The staff made me feel that my business was appreciated Disagree	The staff made me feel that my business was appreciated Neutral	The staff made me feel that my business was appreciated Agree	The staff made me feel that my business was appreciated Strongly agree
The staff was dedicated to providing outstanding service	The staff was dedicated to providing outstanding service Strongly disagree	The staff was dedicated to providing outstanding service Disagree	The staff was dedicated to providing outstanding service Neutral	The staff was dedicated to providing outstanding service Agree	The staff was dedicated to providing outstanding service Strongly agree
The staff was dressed appropriately and presented themselves professionally	The staff was dressed appropriately and presented themselves professionally Strongly disagree	The staff was dressed appropriately and presented themselves professionally Disagree	The staff was dressed appropriately and presented themselves professionally Neutral	The staff was dressed appropriately and presented themselves professionally Agree	The staff was dressed appropriately and presented themselves professionally Strongly agree
The staff was knowledgeable and able to address my needs	The staff was knowledgeable and able to address my needs Strongly disagree	The staff was knowledgeable and able to address my needs Disagree	The staff was knowledgeable and able to address my needs Neutral	The staff was knowledgeable and able to address my needs Agree	The staff was knowledgeable and able to address my needs Strongly agree
The staff took me on a tour to show me all the services available	The staff took me on a tour to show me all the services available Strongly disagree	The staff took me on a tour to show me all the services available Disagree	The staff took me on a tour to show me all the services available Neutral	The staff took me on a tour to show me all the services available Agree	The staff took me on a tour to show me all the services available Strongly agree
I was assisted in a timely and efficient manner	I was assisted in a timely and efficient manner Strongly disagree	I was assisted in a timely and efficient manner Disagree	I was assisted in a timely and efficient manner Neutral	I was assisted in a timely and efficient manner Agree	I was assisted in a timely and efficient manner Strongly agree
The staff was friendly and I felt welcome during my visit	The staff was friendly and I felt welcome during my visit Strongly disagree	The staff was friendly and I felt welcome during my visit Disagree	The staff was friendly and I felt welcome during my visit Neutral	The staff was friendly and I felt welcome during my visit Agree	The staff was friendly and I felt welcome during my visit Strongly agree

Question Title

Which of the following competitors have you visited in the past year?

Tropical Tan

Desert Sun

Tan Republic

Gym with similar services

Med spa

Other (please specify)

Question Title

Please rate your level of satisfaction in the following categories

	Dissatisfied	Somewhat Dissatisfied	Neutral	Satisfied	Very Satisfied
Pricing	Pricing Dissatisfied	Pricing Somewhat Dissatisfied	Pricing Neutral	Pricing Satisfied	Pricing Very Satisfied
Customer service	Customer service Dissatisfied	Customer service Somewhat Dissatisfied	Customer service Neutral	Customer service Satisfied	Customer service Very Satisfied
Service offerings	Service offerings Dissatisfied	Service offerings Somewhat Dissatisfied	Service offerings Neutral	Service offerings Satisfied	Service offerings Very Satisfied
Product offerings	Product offerings Dissatisfied	Product offerings Somewhat Dissatisfied	Product offerings Neutral	Product offerings Satisfied	Product offerings Very Satisfied
Convenience	Convenience Dissatisfied	Convenience Somewhat Dissatisfied	Convenience Neutral	Convenience Satisfied	Convenience Very Satisfied
Equipment working properly	Equipment working properly Dissatisfied	Equipment working properly Somewhat Dissatisfied	Equipment working properly Neutral	Equipment working properly Satisfied	Equipment working properly Very Satisfied
Cleanliness of salon/rooms	Cleanliness of salon/rooms Dissatisfied	Cleanliness of salon/rooms Somewhat Dissatisfied	Cleanliness of salon/rooms Neutral	Cleanliness of salon/rooms Satisfied	Cleanliness of salon/rooms Very Satisfied

Question Title

Overall, I would say that my experience at Seattle Sun Tan was

Excellent

Above average

Average

Below average

Poor

Question Title

Tell us a little about yourself -- what other personal improvement activities outside of Seattle Sun Tan do you enjoy?

Workout memberships (e.g. gyms, yoga studios, CrossFit, etc.)

Massages

Facials

Manicures/pedicures

Anti-aging skincare (e.g. Botox, fillers like Juvederm, laser-treatments)

Outdoor workouts (e.g. walking, running, biking, hiking)

Well-being and stress management activities (e.g. meditation, floating)

Body contouring (liposuction, cool sculpting, kybella)

Other (please specify)

None of the above

Question Title

Would you like to be contacted regarding your experience?

Yes

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Please fill out your prefered method of contact information below if you would like us to call or email you regarding your experience.

Name

Email Address

Phone Number

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What is your gender?

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What is your age?

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How would you describe your cultural background?

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What is your approximate average household income?

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How would you best describe your role at with your current employer?

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Which of the following best describes your current relationship status?

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How many children are you parent or guardian for and live in your household (aged 17 or younger only)?

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Which location did you visit?

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What time of day did you visit our salon?

Question Title

Which products and/or services do you use when you visit our salon? Select all that apply:

Question Title

Which best describes your perception of Seattle Sun Tan employees?

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How would you describe our pricing?

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Which of the following best describes the frequency of your visits to Seattle Sun Tan?

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Please rate the staff on the following items from your most recent visit

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Which of the following competitors have you visited in the past year?

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Please rate your level of satisfaction in the following categories

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Overall, I would say that my experience at Seattle Sun Tan was

Question Title

Tell us a little about yourself -- what other personal improvement activities outside of Seattle Sun Tan do you enjoy?

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Would you like to be contacted regarding your experience?

Question Title

Please fill out your prefered method of contact information below if you would like us to call or email you regarding your experience.

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Is there any other feedback you'd like to provide or other service you wish we carried?