Sales Rep Service- Survey & we all win - Donation to FeedTheChildren.org

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* 1. What product were you considering purchasing?

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* 2. Was your initial sales inquiry returned on a timely manner?

Yes

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* 3. How knowledgeable did our sales representative seem to you?

Extremely knowledgeable

Quite knowledgeable

Moderately knowledgeable

Slightly knowledgeable

Not at all knowledgeable

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* 4. How clear was the information that our sales representative provided to you?

Extremely clear

Quite clear

Moderately clear

Slightly clear

Not at all clear

Don't Recall

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* 5. How helpful was our sales service representative?

Extremely helpful

Quite helpful

Moderately helpful

Slightly helpful

Not at all helpful

Don' Recall

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* 6. Was your experience with sales rep at our company better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

A great deal better

Quite a bit better

Somewhat better

About what was expected

Somewhat worse

Quite a bit worse

A great deal worse

Don't know

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* 7. If you have chosen a competitor’s product, why did you? (Select 1 or more)

Lower price

Competitors overall reputation

Better product features from competitor

Better relationship with competitors sales dealer

Local representation & support from competitor

I have not chosen yet

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* 8. Which product (model\manufacturer) did you purchase?

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* 9. If you have not purchased at this time, please let us know the reason(s): (Select 1 or more)

Quoted proposal was out of budget.

Not the right product for the application

No longer interested on this type of product

Economic\Industry\Market decline Factors

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* 10. If you have any additional comments on this survey, please enter them below:

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* 11. If you wish to be entered for our drawing or would like to be contacted further on your initial inquiry, how would you like to us to communicate with you?

E-mail me at:

Call me at phone#:

Best time to reach me:

My name is:

Company Name:

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* 1. What product were you considering purchasing?

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* 2. Was your initial sales inquiry returned on a timely manner?

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* 3. How knowledgeable did our sales representative seem to you?

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* 4. How clear was the information that our sales representative provided to you?

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* 5. How helpful was our sales service representative?

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* 6. Was your experience with sales rep at our company better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

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* 7. If you have chosen a competitor’s product, why did you? (Select 1 or more)

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* 8. Which product (model\manufacturer) did you purchase?

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* 9. If you have not purchased at this time, please let us know the reason(s): (Select 1 or more)

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* 10. If you have any additional comments on this survey, please enter them below:

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* 11. If you wish to be entered for our drawing or would like to be contacted further on your initial inquiry, how would you like to us to communicate with you?

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* 12. Did anyone follow-up with you before closing this inquiry?