Valued Sales and Marketing Feedback!

Your input is invaluable to help us improve LeadingAgeCA for all members. Let’s make this feedback journey enjoyable! 🌟

Question Title

1. Please provide your name and title/position

Question Title

2. What company/community/property do you represent?

Question Title

3. Overall, how is LeadingAgeCA treating you? On a sale of "Couldn't be happier" to "We need to chat" where do we stand?

Very Satisfied

Neutral

Not At All Satisfied

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

4. Would you recommend membership in LeadingAgeCA to your colleagues and others?

Yes, I'd recommend LeadingAgeCA

No, I wouldn't recommend LeadingAgeCA

I'm not sure how I feel about membership to LeadingAgeCA

Question Title

5. How are we doing with communications?

Not enough information- I need more

Just the right amount of information- keep it coming

My inbox is flooded- slow it down

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

6. What are your biggest marketing and sales challenges? Rank these from your biggest hurdle to smallest speed bump.

Question Title

7. What services matter to you most? Check all that apply!

	Yes	No	Tell Me More
Best Practices Sharing	Best Practices Sharing Yes	Best Practices Sharing No	Best Practices Sharing Tell Me More
Committee Networking and Involvement	Committee Networking and Involvement Yes	Committee Networking and Involvement No	Committee Networking and Involvement Tell Me More
Online Communities Networking	Online Communities Networking Yes	Online Communities Networking No	Online Communities Networking Tell Me More
Networking Opportunities Across the Continuum of Care	Networking Opportunities Across the Continuum of Care Yes	Networking Opportunities Across the Continuum of Care No	Networking Opportunities Across the Continuum of Care Tell Me More
Public Awareness Campaigns	Public Awareness Campaigns Yes	Public Awareness Campaigns No	Public Awareness Campaigns Tell Me More
Regional Networking and Education Events	Regional Networking and Education Events Yes	Regional Networking and Education Events No	Regional Networking and Education Events Tell Me More
Membership Directory Listing your Community(s) or Property(s)	Membership Directory Listing your Community(s) or Property(s) Yes	Membership Directory Listing your Community(s) or Property(s) No	Membership Directory Listing your Community(s) or Property(s) Tell Me More

What additional services would you like us to provide to best support your role in Sales and Marketing?

Question Title

8. How do we score? Rate us on what we're getting right or where we can do better.

	Strong	Neutral	Room for Improvement
Stays in touch with members	Stays in touch with members   Strong	Stays in touch with members   Neutral	Stays in touch with members   Room for Improvement
Provides relevant content at meetings	Provides relevant content at meetings   Strong	Provides relevant content at meetings   Neutral	Provides relevant content at meetings   Room for Improvement
Provides access to helpful products and services	Provides access to helpful products and services   Strong	Provides access to helpful products and services   Neutral	Provides access to helpful products and services   Room for Improvement
Represents my profession’s interest before state government	Represents my profession’s interest before state government   Strong	Represents my profession’s interest before state government   Neutral	Represents my profession’s interest before state government   Room for Improvement
Pursues relevant lobbying and advocacy efforts	Pursues relevant lobbying and advocacy efforts   Strong	Pursues relevant lobbying and advocacy efforts   Neutral	Pursues relevant lobbying and advocacy efforts   Room for Improvement
Keeps me informed about issues affecting my profession	Keeps me informed about issues affecting my profession   Strong	Keeps me informed about issues affecting my profession   Neutral	Keeps me informed about issues affecting my profession   Room for Improvement
Provides individual consultation when needed	Provides individual consultation when needed   Strong	Provides individual consultation when needed   Neutral	Provides individual consultation when needed   Room for Improvement
Provides useful web site information and resources	Provides useful web site information and resources   Strong	Provides useful web site information and resources   Neutral	Provides useful web site information and resources   Room for Improvement
Provides resources to support our current operations	Provides resources to support our current operations   Strong	Provides resources to support our current operations   Neutral	Provides resources to support our current operations   Room for Improvement
Provides resources to support our strategic planning	Provides resources to support our strategic planning   Strong	Provides resources to support our strategic planning   Neutral	Provides resources to support our strategic planning   Room for Improvement
Creates networking opportunities for me	Creates networking opportunities for me   Strong	Creates networking opportunities for me   Neutral	Creates networking opportunities for me   Room for Improvement

Question Title

9. What's holding you back? Let us know what keeps you from diving into deeper involvement.

I am already very involved

I’d like to be more involved

Someone in my organization is already involved

Employer does not support greater involvement

We are already involved with another association  

Don't have the time/don’t see the value

Will you share what associations you are a part of in addition to LeadingAgeCA?

Question Title

10. How can we better support your marketing superpowers? What resources should we bring to the table?

Best practice sharing through webinars

Marketing toolkit and templates

Proven messaging that resonates in marketing the older adult sector for housing and services

More educational opportunities

Regular in person networking opportunities with others in my job role and sector

Leadership training

Question Title

11. What services does your organization offer? (check all that apply)

	We Offer Directly	We Outsource	We Partner For This Offering
Affordable Housing	Affordable Housing We Offer Directly	Affordable Housing We Outsource	Affordable Housing We Partner For This Offering
Assisted Living Waiver	Assisted Living Waiver We Offer Directly	Assisted Living Waiver We Outsource	Assisted Living Waiver We Partner For This Offering
CalAIM ECM/Community Supports	CalAIM ECM/Community Supports   We Offer Directly	CalAIM ECM/Community Supports   We Outsource	CalAIM ECM/Community Supports   We Partner For This Offering
CCRC/Life Plan Community with a SNF	CCRC/Life Plan Community with a SNF We Offer Directly	CCRC/Life Plan Community with a SNF We Outsource	CCRC/Life Plan Community with a SNF We Partner For This Offering
CCRC/Life Plan Community without a SNF	CCRC/Life Plan Community without a SNF We Offer Directly	CCRC/Life Plan Community without a SNF We Outsource	CCRC/Life Plan Community without a SNF We Partner For This Offering
Home Care/Personal Care Services	Home Care/Personal Care Services We Offer Directly	Home Care/Personal Care Services We Outsource	Home Care/Personal Care Services We Partner For This Offering
Home Health	Home Health   We Offer Directly	Home Health   We Outsource	Home Health   We Partner For This Offering
Home Sharing	Home Sharing    We Offer Directly	Home Sharing    We Outsource	Home Sharing    We Partner For This Offering
Hospice	Hospice   We Offer Directly	Hospice   We Outsource	Hospice   We Partner For This Offering
Memory Care	Memory Care We Offer Directly	Memory Care We Outsource	Memory Care We Partner For This Offering
Multi-Level Campus (MLRC not a CCRC)	Multi-Level Campus (MLRC not a CCRC)   We Offer Directly	Multi-Level Campus (MLRC not a CCRC)   We Outsource	Multi-Level Campus (MLRC not a CCRC)   We Partner For This Offering
PACE	PACE   We Offer Directly	PACE   We Outsource	PACE   We Partner For This Offering
Stand Alone RCFE	Stand Alone RCFE   We Offer Directly	Stand Alone RCFE   We Outsource	Stand Alone RCFE   We Partner For This Offering
Stand Alone SNF	Stand Alone SNF   We Offer Directly	Stand Alone SNF   We Outsource	Stand Alone SNF   We Partner For This Offering